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Abstract: ABC (A Better Community) provided pro-bono and paid management consulting services to nongovernment organizations in mainland China. Founded in 2008, ABC had quickly expanded from a voluntary group in Beijing with 7 volunteers in to a well-organized NGO with several hundred volunteers operating in 4 cities, serving more than one hundred NGOs. However, the rapid development also brought many challenges to both the running of the organization and how to best achieve its social mission.
Learning Objective: Analyze and discuss how an organization can scale change in the NGO sector, particularly in emerging economies such as China. The importance of stakeholder management and organization design in achieving scaling objectives. Understanding the evolution and current state of China's nongovernmental sector.