Teaching Case - A Day's Work for a Day's Wages: Boosting Worker Productivity in New York's Department of Sanitation

A Day's Work for a Day's Wages: Boosting Worker Productivity in New York's Department of Sanitation

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  • Product Description

    Abstract:
    This municipal labor relations case tells the story of the effort by New York City's sanitation commissioner to convince, or force, the city's 11,000 "san-men" who work on the city's 1,000 garbage trucks, to reduce the cost of collecting the city's trash. It describes the city's approach to contract negotiations with the highly-unionized sanitation force and the combination of incentives and threats it employed--knowing that the wrong mix could prompt a strike which could cripple the city.

    Learning Objective:
    The case allows for discussion of the uses and limits of non-confrontational approaches to productivity gains, the interests of union leaders and members, and the pros and cons of privatizing select municipal functions.

  • Other Details

    Publication Date: January 01, 1999
    HKS Case Number: 1495.0
    Case Author: David Eddy Spicer
    Faculty Lead: Linda Kaboolian
    Pages (incl. exhibits): 23
    Setting: United States
    Language: English
    Funding Source: AFSCME Jerry Wurf Memorial Fund
    _year: Older than 2000
    _pages: 16-25
    _geography: US & Canada
  • Warranty Information

    /review/1495.0.EducatorCopy.pdf

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