The Ethos Institute: Challenging Business to Become the Vanguard of Social Progress in Brazil (A)

Publication Date: May 05, 2009

As Brazil's energetic but fractious democracy emerged in the 1990s, the Ethos Institute launched a movement for corporate social responsibility (CSR) that, it hoped, would both cajole the private sector to manage its own operations...

Designing Impact Evaluations: Assessing Jamaica's PATH Program

Publication Date: April 30, 2009

This case asks participants to put themselves in the position of a government official in charge of selecting an evaluation design to assess the impact of a social program. The goal is to illustrate the tradeoffs that are made in the real world...

The Maple Lane Driveway Paving Project

Publication Date: March 13, 2009

This brief case narrative tells the story of how a few people managed to wring consensus from over 40 of their neighbors on repaving a shared driveway.  While there was general agreement that the driveway, which ran behind their buildings,...

A Tricky Mandate: Craig Coy and the Problem of Patronage Hiring at Massport (Sequel)

Publication Date: February 20, 2009

This case sequel is a shorter, more focused, decision-forcing version of The Turnaround Artist: Craig Coy Tackles Political Influence at Massport (Case Program, 1896.0). Like its more comprehensive counterpart, it addresses a set of...

A Tricky Mandate: Craig Coy and the Problem of Patronage Hiring at Massport

Publication Date: February 20, 2009

This case is a shorter, more focused, decision-forcing version of The Turnaround Artist: Craig Coy Tackles Political Influence at Massport (Case Program, 1896.0). Like its more comprehensive counterpart, it addresses a set of decisions facing...

Protecting the WTO Ministerial Conference of 1999 (Epilogue)

Publication Date: February 06, 2009

On one side, a loose network of protesters made arrangements for dramatizing their opposition to the WTO and international trade practices. At the same time, public safety officials from local, state, and federal agencies developed security...

Protecting the WTO Ministerial Conference of 1999

Publication Date: February 06, 2009

On one side, a loose network of protesters made arrangements for dramatizing their opposition to the WTO and international trade practices. At the same time, public safety officials from local, state, and federal agencies developed security...

A Different Kind of Partnership: the UK's Ministry of Defence and EDS develop the Joint Personnel Administration Program (JPA)

Publication Date: January 08, 2009

When, in 1997, the British Ministry of Defence (MOD) decided to consolidate the Human Resources systems used by its three military services (Army, Royal Navy and Royal Air Force) into a small number of tri-service ones, it saw the challenge as...

Crossrail (A): The Business Case (Abridged)

Publication Date: December 19, 2008

In 2008 Prime Minister Gordon Brown announced a funding package for Crossrail, an ambitious project designed to relieve overcrowding on London's underground and railroad services by building a 21 kilometer (13 mile) tunnel under Central London...

Crossrail (B): The Politics of Approval

Publication Date: December 19, 2008

In 2008 Prime Minister Gordon Brown announced a funding package for Crossrail, an ambitious project designed to relieve overcrowding on London's underground and railroad services by building a 21 kilometer (13 mile) tunnel under Central London...

Crossrail (A): The Business Case (Sequel)

Publication Date: December 19, 2008

In 2008 Prime Minister Gordon Brown announced a funding package for Crossrail, an ambitious project designed to relieve overcrowding on London's underground and railroad services by building a 21 kilometer (13 mile) tunnel under Central London...

Crossrail (A): The Business Case

Publication Date: December 19, 2008

In 2008 Prime Minister Gordon Brown announced a funding package for Crossrail, an ambitious project designed to relieve overcrowding on London's underground and railroad services by building a 21 kilometer (13 mile) tunnel under Central London...