Content

Inbox Intervention: Should AI Help Clinicians Respond to Patients?

Publication Date: August 27, 2025

This case explores the ethical, operational, and strategic challenges facing a nonprofit hospital as it pilots an AI-assisted messaging tool designed to help clinicians manage patient communications more efficiently. Riverside Medical Center,...

A "Noble Lie?" Dr. Anthony Fauci and Masking in the United States

Publication Date: August 13, 2025

This case study examines Dr. Anthony Fauci’s shifting guidance on face masks during the early stages of the COVID-19 pandemic and the resulting controversy over whether he misled the public for a perceived greater good—a so-called...

Reducing Harm: Overdose Prevention in Philadelphia Practitioner Guide

Publication Date: June 27, 2025

In the late 2010s, Philadelphia was the epicenter of the opioid epidemic in the United States. The city’s Kensington neighborhood was home to the largest open-air drug market on the east coast and to squalid encampments where people with...

Reducing Harm: Overdose Prevention in Philadelphia

Publication Date: June 27, 2025

In the late 2010s, Philadelphia was the epicenter of the opioid epidemic in the United States. The city’s Kensington neighborhood was home to the largest open-air drug market on the east coast and to squalid encampments where people with...

Bridging the Health Care Gap: Medicaid Expansion in North Carolina

Publication Date: June 18, 2025

In 2017, newly elected North Carolina Governor Roy Cooper inherited a state deeply divided over Medicaid expansion. Though the Affordable Care Act had offered states the opportunity to expand coverage to low-income residents years earlier,...

Fanning the Flames: Chile's Pandemic-Era Battle with Inflation, Civil Unrest, and Political Polarization Epilogue

Publication Date: May 14, 2025

This epilogue is paired with case 2298.0, which ends with President Boric facing immense pressure to identify the root cause of his country's 2022 inflation crisis. Through a short narrative and several exhibits, it reveals several key...

Fanning the Flames: Chile's Pandemic-Era Battle with Inflation, Civil Unrest, and Political Polarization

Publication Date: May 14, 2025

Fanning the Flames describes a period of unrest in Chile spanning from 2019 to 2022. During this time, a mass protest movement, the COVID-19 pandemic, and political upheaval presented deep challenges to President Sebastián...

Dan Doctoroff and the Power of Collaboration: Target ALS Accelerates the Race Against a Deadly Disease

Publication Date: January 10, 2025

The case study examines Dan Doctoroff, an innovative leader in the public and private sectors, and his efforts to turbo-charge philanthropy and find a cure for amyotrophic lateral sclerosis (ALS), commonly known as Lou Gehrig's disease...

The Economic and Political Drivers of U.S. Tariff Policy

Publication Date: January 29, 2025

This 10-min. video case is designed to illustrate the role that economic considerations and political calculations play when a large country decides to impose tariffs on imported foreign goods. It uses a real-life example, a trade dispute...

Dallas Independent School District Changes the Default: Interview with Shannon Trejo

Publication Date: January 8, 2025

In 2019, the Dallas Independent School District (Dallas ISD) decided to change its policy regarding enrollment in middle school Honors classes. The change was driven by a need to increase participation in these advanced courses by students of...

The Belgrade Waste Management PPP: Balancing Adequacy, Affordability, and Sustainability in Solid Waste Management

Publication Date: October 8, 2024

The case traces the actions by the city of Belgrade (Serbia) to replace a waste landfill that was an environmental disaster with both an Energy from Waste (EfW) plant, a new landfill, and a methane-driven district heating facility. The city...

Giant of the Region, Microcosm of Latin America: The History and Political Economy of Brazil

Publication Date: October 3, 2024

Topics covered in the issue brief include: Brazil’s history of extractive colonialism and slavery, unequal land distribution and oligarchy, and key twentieth century periods of democracy, military dictatorship, and re-democratization...