Cases

Pavel Krivka: Civilian in the Czech Police

Publication Date: January 01, 1994

In the wake of the 1989 "Velvet Revolution," the newly democratic government of Czechoslovakia must face not only its future but the totalitarian past. That challenge is joined when the new leadership takes on the task of remaking the nation's...

Emily's List and Campaign Finance Reform

Publication Date: January 01, 1994

A federal legislative proposal, supported by the "good government" group Common Cause, would limit contributions of political action committees to election campaigns. The proposal runs into surprising opposition from liberal members of the House...

A Question of Values: The Case of Environmental Externalities in the Generation of Electrical Power (Sequel)

Publication Date: January 01, 1994

This is the 3-page sequel to a microeconomics case (1244.0) that uses the deliberations of the Massachusetts Department of Public Utilities as a vehicle for raising the issue of how to quantify the value of an environmental externality--in this...

A Question of Values: The Case of Environmental Externalities in the Generation of Electrical Power

Publication Date: January 01, 1994

This microeconomics case uses the deliberations of the Massachusetts Department of Public Utilities as a vehicle for raising the issue of how to quantify the value of an environmental externality--in this instance, power plant construction--and...

A Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)

Publication Date: January 01, 1994

This total quality management case, focused on one of the most successful new initiatives by a major firm in the US, serves as a complement to the public sector TQM cases. It describes the theory and operations of the AT&T Universal card, a...

Telling the Boss He's Wrong: George Shultz and Iran/Contra

Publication Date: January 01, 1994

From the first he heard of the idea, Reagan administration Secretary of State George Shultz objected to the idea of selling arms to Iran in exchange for the safe release of American hostages held in Lebanon, with proceeds from the sale to be...

Guarding the Guards: General Hector Gramajo and the Guatemalan Army (Sequel)

Publication Date: January 01, 1994

This case offers an unusual window into the little-known inner politics of an army with significant control over a civilian government. Its description of the recent political history of Guatemala, with specific focus on the response of the...

Guarding the Guards: General Hector Gramajo and the Guatemalan Army

Publication Date: January 01, 1994

This case offers an unusual window into the little-known inner politics of an army with significant control over a civilian government. Its description of the recent political history of Guatemala, with specific focus on the response of the...

What If We Could Start Over? The US Forest Service Champions "Bottom-up" Management (C)

Publication Date: January 01, 1994

In a bid to promote regional office innovation and entrepreneurship, the US Forest Service gives significant new administrative and programmatic latitude to the forest supervisors in the system of national forests. Innovation gives way to...

What If We Could Start Over? The US Forest Service Champions "Bottom-up" Management (B)

Publication Date: January 01, 1994

In a bid to promote regional office innovation and entrepreneurship, the US Forest Service gives significant new administrative and programmatic latitude to the forest supervisors in the system of national forests. Innovation gives way to...

Public Conversations and Legislative Deliberations: Oregon's Governor Barbara Roberts Takes on Fiscal Reform (Epilogue)

Publication Date: January 01, 1994

The newly-elected Governor of Oregon faces a budget crisis of extreme proportions: a tax limitation combined with new responsibilities for public education at the state level. Well aware of a history of strong public opposition to the most...

Responding to Disaster: The Story of the Guadalajara Sewer Explosion (Epilogue)

Publication Date: January 01, 1994

When an underground explosion rocks the center of the Mexican city of Guadalajara, hundreds are killed. The blast, likely caused by gasoline which had leaked into the sewer system and was then ignited, levels a 14-block area near the center of...