Case #2208.0

Creating Public Value: Concept Note

Publication Date: February 9, 2021
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For those looking to understand public value creation in greater depth, this “concept note” offers a 9-page overview of the processes, conceptual frameworks, and vocabulary that have helped hundreds of practitioners surmount common barriers to public value creation.

Note: A graphics deck accompanies this note and downloads upon purchase. The graphics deck provides a set of editable figures—including the Strategic Triangle, the Public Value Matrix, the Authorizing Environment, and the Public Value Chain—for use in presentations and conversations.  

Learning Objective:

This concept note will help public leaders understand the interplay of action and reflection that characterizes any strategic effort to make change, the features of their particular position that can enable or hinder their efforts, the complex character of the valuable changes they seek, and the aspects of their environment that they will have to align and attend to in order to succeed.



Other Details

Case Author(s):
Jorrit de Jong
Faculty Leads:
Jorrit de Jong
Pages (incl. exhibits):
North America
Funding Source:
Bloomberg Harvard City Leadership Initiative