Dealing with Unexpected Opposition: The Singapore Tourism Board and the Chinatown Enhancement Plan


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  • Product Description

    When a powerful government agency, the Singapore Tourism Board, explores the idea of publicly-supported renewal of the city-state's so-called Chinatown district, it goes through an elaborate process of community consultation. Yet when the plan is announced to improve Chinatown to create an important tourist destination, a relatively obscure nonprofit historic preservation group virtually derails the plan through a campaign based largely on one major article its key members contribute to the Straits Times, Singapore's leading newspaper.

    Learning Objective:
    The case raises the questions of what constitutes effective community consultation and of why and how an advocacy group--which the Tourism Board has ostensible consulted during its planning process--was able to be so effective.

  • Other Details

    Publication Date: August 01, 1999
    HKS Case Number: 1519.0
    Case Author: Howard Husock
    Pages (incl. exhibits): 9
    Setting: Asia, Singapore
    Language: English
    _year: Older than 2000
    _pages: 1-15
    _geography: Asia
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