Teaching Case - E-ZPass: The Effort to Design and Implement a Regional Electronic Toll Collection System (A)

E-ZPass: The Effort to Design and Implement a Regional Electronic Toll Collection System (A)


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  • Product Description

    This case tells the story of the development of a regional agreement to permit the E-ZPass electronic toll collection system to be used in a series of contiguous states in the Northeast US. It describes how officials in various states, but particularly New York State, took steps to overcome barriers to cooperation. These included questions about how to establish a common technology platform for the transponder which permits electronic toll collection, and how to ensure that states received revenues to which they were entitled. More broadly, it is meant to explore the reasons which prompted officials to push for regional cooperation, despite the absence of any mandate or legal requirement to do so.

    Learning Objective:
    This case allows for both a discussion of the best framework for the toll collection system and discussion of the pros and cons of inter-jurisdictional cooperation as they might have appeared from the point of view of public officials. It describes a system considered notable for its success in fostering a cross-boundary cooperation considered to be atypical.

  • Other Details

    Publication Date: October 31, 2005
    HKS Case Number: 1818.0
    Case Author: Susan Rosegrant
    Pages (incl. exhibits): 24
    Setting: United States
    Language: English
    Funding Source: The Robert G. Wilmers Local & State Government Case Studies Fund
    _year: 2000-2009
    _pages: 16-25
    _geography: US & Canada
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