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Abstract: In January 2011 senior Indonesian officials were contemplating the results of a new travel survey that showed that the number of trips in the Jakarta metropolitan area was growing steadily while the share of trips made on public transportation was falling rapidly. Jakarta had a reputation as one of the world’s most congested cities, and the situation was getting worse because the population and average incomes in the metropolitan area were growing rapidly.
Learning Objective: This case is designed for use in a course or executive program that deals with the challenges facing rapidly growing cities in developing countries. It is intended to illustrate the various causes of congestion in a city like Jakarta and to encourage participants to think about the advantages and disadvantages of alternative strategies.