Case #247.0

MBTA: Labor Relations (A)

Publication Date: January 01, 1979
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Abstract:
This series of cases on the Massachusetts Bay Transit Authority, the mass transit agency serving the Boston metropolitan area, examines the management of an urban service delivery agency. Each case, as well as the series as a whole, is designed to develop students' skills in analyzing problems and issues that confront top-level managers of a public agency, and in developing strategies to deal with them.

Other Details

Teaching Plan:
Available with Educator Access
Case Author:
Stephen Hitchner, Robert Kent
Faculty Lead:
Stephen Hitchner
Pages (incl. exhibits):
34
Setting:
United States
Language:
English
Funding Source:
Ford Foundation