Classic Case - MBTA: Labor Relations (A)

MBTA: Labor Relations (A)

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  • Product Description

    Abstract:
    This series of cases on the Massachusetts Bay Transit Authority, the mass transit agency serving the Boston metropolitan area, examines the management of an urban service delivery agency. Each case, as well as the series as a whole, is designed to develop students' skills in analyzing problems and issues that confront top-level managers of a public agency, and in developing strategies to deal with them.

  • Other Details

    Publication Date: January 01, 1979
    Teaching Plan: Available with Educator Access
    HKS Case Number: 247.0
    Case Author: Stephen Hitchner, Robert Kent
    Faculty Lead: Stephen Hitchner
    Pages (incl. exhibits): 34
    Setting: United States
    Language: English
    Funding Source: Ford Foundation
    _year: Older than 2000
    _pages: 25+
    _geography: US & Canada
  • Warranty Information

    /review/247.0.EducatorCopy.pdf, /teachingplan/247_2.pdf

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