On Your Bike! Using Marketing Mix to Drive Successful Bicycle Sharing Programs in Europe

×
×
Price:
$3.95
Quantity:
Quantity:

Educator Access
A review copy of this case is available free of charge to educators and trainers. Please create an account or sign in to gain access to this material.

Permission to Reprint
Each purchase of this product entitles the buyer to one digital file and use. If you intend to distribute, teach, or share this item, you must purchase permission for each individual who will be given access. Learn more about purchasing permission to reprint.

  • Product Description

    Abstract:
    European municipalities, eager to increase the use of environmentally friendly forms of public transportation, offered bicycle sharing programs as adjuncts to their public transportation systems. This case focuses on the bicycle sharing systems in three mid-sized European cities: Mainz, Germany, Lille, France and Antwerp, Belgium. The case describes the market segments within each city and lays out the marketing mix variables-the 4Ps (product, price, place and promotion)-to allow students to compare and contrast the cities' opportunities and challenges. The protagonist in each city is charged with using the marketing mix to help his or her city reach its goals: in Mainz, to reach breakeven; in Lille, to increase bicycle usage from 2% to 10% and in Antwerp, to persuade drivers to commute by bicycle instead of by car.

    Learning Objective:
    Introduces the concepts of customer segmentation and the marketing mix in the context of a public service/good. Helps students gain an appreciation for the use of customer focus and marketing tools in implementing government services. Demonstrates the importance of understanding the characteristics and needs of key customers to create a marketing mix to meet social or public goals. Shows challenge of meeting the needs of all customer segments with a single marketing mix.

  • Other Details

    Publication Date: March 04, 2015
    HKS Case Number: 2030.0
    Case Author: Laura Winig
    Faculty Lead: Nathalie Laidler-Kylander and Steven Strauss
    Pages (incl. exhibits): 32
    Setting: Europe
    Language: English
    Funding Source: Joseph B. Tompkins, Jr. Fund for Case Study and Research
    _year: 2010-2015
    _pages: 25+
    _geography: Europe
  • Warranty Information

    /review/2030.0.EducatorCopy.pdf

×
×