Operations Management

A primary challenge for governments and organizations is to manage their resources as efficiently as possible. The teaching cases in this section challenge students to become decisive managers through a host of topics including budgeting and finance, infrastructure, regulatory policy, and transportation.

  • Classic Case - Fourth Platoon

    Fourth Platoon

    Free

    Publication Date: January 01, 1975

    This case describes Mayor John Lindsay's 1968 attempt to improve the efficiency of the New York City Police Department by creating a Fourth Platoon to cover high crime hours of the day. The mayor's proposal required major changes in the way...

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  • Teaching Case - Out Foxing the Flu

    Out Foxing the Flu

    $3.95

    Publication Date: August 31, 2015

    Efficiently and effectively providing flu shots on a college campus is the challenge that faces the school’s director of health services. After a failed flu shot program the year prior and the resulting epidemic, the director must ensure...

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