The Maple Lane Driveway Paving Project

Publication Date: March 13, 2009

This brief case narrative tells the story of how a few people managed to wring consensus from over 40 of their neighbors on repaving a shared driveway.  While there was general agreement that the driveway, which ran behind their buildings,...

A Tricky Mandate: Craig Coy and the Problem of Patronage Hiring at Massport (Sequel)

Publication Date: February 20, 2009

This case sequel is a shorter, more focused, decision-forcing version of The Turnaround Artist: Craig Coy Tackles Political Influence at Massport (Case Program, 1896.0). Like its more comprehensive counterpart, it addresses a set of...

A Tricky Mandate: Craig Coy and the Problem of Patronage Hiring at Massport

Publication Date: February 20, 2009

This case is a shorter, more focused, decision-forcing version of The Turnaround Artist: Craig Coy Tackles Political Influence at Massport (Case Program, 1896.0). Like its more comprehensive counterpart, it addresses a set of decisions facing...

Protecting the WTO Ministerial Conference of 1999 (Epilogue)

Publication Date: February 06, 2009

On one side, a loose network of protesters made arrangements for dramatizing their opposition to the WTO and international trade practices. At the same time, public safety officials from local, state, and federal agencies developed security...

Protecting the WTO Ministerial Conference of 1999

Publication Date: February 06, 2009

On one side, a loose network of protesters made arrangements for dramatizing their opposition to the WTO and international trade practices. At the same time, public safety officials from local, state, and federal agencies developed security...

A Different Kind of Partnership: the UK's Ministry of Defence and EDS develop the Joint Personnel Administration Program (JPA)

Publication Date: January 08, 2009

When, in 1997, the British Ministry of Defence (MOD) decided to consolidate the Human Resources systems used by its three military services (Army, Royal Navy and Royal Air Force) into a small number of tri-service ones, it saw the challenge as...

Crossrail (A): The Business Case (Abridged)

Publication Date: December 19, 2008

In 2008 Prime Minister Gordon Brown announced a funding package for Crossrail, an ambitious project designed to relieve overcrowding on London's underground and railroad services by building a 21 kilometer (13 mile) tunnel under Central London...

Crossrail (B): The Politics of Approval

Publication Date: December 19, 2008

In 2008 Prime Minister Gordon Brown announced a funding package for Crossrail, an ambitious project designed to relieve overcrowding on London's underground and railroad services by building a 21 kilometer (13 mile) tunnel under Central London...

Crossrail (A): The Business Case (Sequel)

Publication Date: December 19, 2008

In 2008 Prime Minister Gordon Brown announced a funding package for Crossrail, an ambitious project designed to relieve overcrowding on London's underground and railroad services by building a 21 kilometer (13 mile) tunnel under Central London...

Crossrail (A): The Business Case

Publication Date: December 19, 2008

In 2008 Prime Minister Gordon Brown announced a funding package for Crossrail, an ambitious project designed to relieve overcrowding on London's underground and railroad services by building a 21 kilometer (13 mile) tunnel under Central London...

The Turnaround Artist: Craig Coy Tackles Political Influence at Massport

Publication Date: November 24, 2008

Craig Coy, a business executive, retired Coast Guard officer, and former White House security adviser, was named executive director of the Massachusett's Port Authority, or Massport, on April 11, 2002. The appointment came at a time of...

Keeping an Open Mind in an Emergency: CDC experiments with 'Team B'

Publication Date: November 20, 2008

The CDC's chief response in a public health emergency was to undertake a high-speed scientific investigation--combining epidemiological, clinical, and laboratory data--in order to identify, then come up with strategies to prevent, contain, and...