Cases

Case of the Non-Performing Employee

Publication Date: January 01, 1991

In this disguised case, a senior manager in a federal agency must decide whether to approve the promotion of a secretary. The agency's personnel officer and chief administrative officer have argued that he should okay the promotion, even though...

Sanctions against Toshiba: The Aftermath of a Scandal

Publication Date: January 01, 1991

The 1988 revelation that a subsidiary of the Japanese electronics firm Toshiba had supplied sensitive military hardware to the Soviet Union posed a surprisingly complex diplomatic problem for the Reagan administration. Although it had long been...

Mayor Evan Sweeney's Budget Cutbacks

Publication Date: January 01, 1991

This case is one of a series of hypothetical cases about fictional "Mayor Evan Sweeney," written for executive training programs for new mayors, that frame the quintessential problems faced by municipal chief executives.This case looks at...

"Affective Response": Market Pressures and Medical Practice in the Career of a Young Nurse

Publication Date: January 01, 1991

This case--one in a series of nursing/health care management cases--explores the boom and bust cycle psychiatric hospitals in Houston went through during the 1980s. It follows a single nurse as he gains increased responsibilities, just as the...

President Salinas' "Untouchables": Fighting Corruption in Mexico

Publication Date: January 01, 1991

This case explores the issue of widespread and persistent corruption, and the ways in which it so often complicates economic and political development strategies. It recounts the events of the anti-corruption campaign waged during the first two...

Neighborhood Crime Watch in Boston

Publication Date: January 01, 1991

This case focuses on community responses to the drug problem. It examines one approach to police-community relations in which the police provide technical support to fledgling community groups, hoping to enlist the eyes and ears of concerned...

New Kingdoms for the Five Kings: Discriminatory Redistricting and the Los Angeles County Board of Supervisors

Publication Date: January 01, 1991

This case explores the decade-long political struggle over the geography of districts to be represented by members of the Los Angeles County Board of Supervisors, and the implication of the district lines for the political representation of...

Spreading the Gospel: The Origin and Growth of the DARE Program (A)

Publication Date: January 01, 1991

A program originated in Los Angeles to bring police officers, preaching an anti-drug message, to public school classrooms, not only seems to show promise but spreads quickly across the US. Is the idea itself so good that others simply rush to...

Containing the Employment Guarantee Scheme: Reform in the Rural Employment Program

Publication Date: January 01, 1991

The Indian Employment Guarantee Scheme is one of the most effective existing public programs dealing with rural unemployment in a developing country. This case describes the charges of corruption in the scheme, made by political opponents of...

Ruthless with Time and Gracious with People?: Teleservice at the Social Security Administration

Publication Date: January 01, 1991

Within three years of its implementation, the Social Security Administration's nationwide 800 telephone service was handling the largest volume of 800 calls of any organization in the world. In addition to this volume, approximately 15 million...

Closing the Market: Controlling the Drug Trade in Tampa, Florida

Publication Date: January 01, 1991

The advent of "crack" cocaine in the mid-1980s hit Tampa, Florida like other American cities: hard. Among the crack-related phenomena which arose was that of the open-air drug market, outdoor gatherings of bold and violent drug dealers who...

An Ordeal in Iran (Sequel)

Publication Date: January 01, 1991

An American business executive in revolutionary Iran seeks to take a series of steps to allow hundreds of his firm's employees to safely escape the country. But doing so, he finds, means doing business with a merchant who asks something in...