Case #1028.0

Discussions of Leadership: The Administration of Juan Manuel Rivera

Publication Date: January 01, 1991
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Abstract:
This is a public management case set in the Puerto Rican Department of Labor. Rivera, as the new secretary of labor, decides to depart from the traditional aloofness of high officials, mingling with lower-level employees, and eating in the department cafeteria.

Learning Objective:
This case examines how Rivera deals with the rising expectations of access on the part of the Labor Department work force, as well as with the norms of Puerto Rican government as practiced outside his agency.

Other Details

Case Author:
Pamela Varley
Faculty Lead:
Alan Altshuler
Pages (incl. exhibits):
8
Setting:
United States
Language:
English