Abstract:
It has become standard practice for major social service agencies to contract with non-profit organizations to deliver tax-supported services. In Maryland, however, the state Department of Human Resources went a step further. It believed in the need for a program, statewide, to provide support for low-income parents with children under three. To get such programs going, however, the Department turned to a non-profit group to establish "family support centers" and administer grants directed to them.
Learning Objective:
This case allows for discussion of the appropriate role of government and the non-profit sector in administering and delivering human service programs.