A review copy of this case is available free of charge to educators and trainers. Please
create an account
or sign in
to gain access to this material.
Permission to Reprint
Each purchase of this product entitles the buyer to one digital file and use.
If you intend to distribute, teach, or share this item, you must purchase
permission for each individual who will be given access.
Learn more about
purchasing permission to reprint.
Abstract: The public water company serving Caracas, Hidrocapital, must ration water because demand far exceeds supply. A major part of the problem is that many customers are illegally connected or simply ignore their water bills.
Learning Objective: The case can be used to discuss the economics and politics of imposing user charges.