Case #996.0

St. Louis County Police Department

Publication Date: January 01, 1990
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Abstract:
This case examines a specific technological innovation and tracks its effect on the procedures of an organization. The Computer Assisted Report Entry (CARE) system adopted by the St. Louis County Police Department is designed to replace what is viewed as a cumbersome, if vital, procedure: the filing of written reports by individual police officers involved in responses to calls and in arrests. CARE replaces what the department believes to be an inefficient system of written reports with a system of telephone reporting. Although viewed positively in the text, the case also invites scrutiny of the long-term, perhaps unforeseen, consequences of such a technological change.

Other Details

Teaching Plan:
Available with Educator Access
Case Author:
David Kennedy
Faculty Lead:
Robert A . Leone
Pages (incl. exhibits):
13
Setting:
United States
Language:
English