Change Management

Mikhukhu People of South Africa: A Question of Survival

Publication Date: January 01, 1995

This case focuses on an organization established to fight for the housing rights of people living in "informal settlements" in apartheid-era South Africa. In the wake of democratization, the group finds itself under increasing pressure from...

Implementing Income Tax Reform in Democratic Spain (B)

Publication Date: January 01, 1993

This case examines the challenge of implementing a major change in public policy in Spain in the post-Franco period, namely the shift from a tax system in which tax liabilities were inferred from objective, non-monetary indicators to one that...

Who Should Own What? Choosing a Public Sector in a Newly Capitalist State (Epilogue)

Publication Date: January 01, 1993

The process of privatization of state-owned industries looms as one the most difficult social, economic, and political challenges of our era. This case examines the dilemma as seen through the prism of Hungary where the newly-established State...

Who Should Own What? Choosing a Public Sector in a Newly Capitalist State

Publication Date: January 01, 1993

The process of privatization of state-owned industries looms as one the most difficult social, economic, and political challenges of our era. This case examines the dilemma as seen through the prism of Hungary where the newly-established State...

Hungary: Forging New Channels of Communication

Publication Date: January 01, 1992

The collapse of communism in Hungary, as in other Eastern European countries and the former Soviet Union itself, has not led smoothly to a democratic government in its place. The transition from a government which is, in most ways, an extension...

Dealing with Corruption in the Police Force of La Paz (Epilogue)

Publication Date: January 01, 1992

A reform mayor of Bolivia's capital city is taken aback by a consultant's report showing a shocking level of corruption on the part of municipal police-a force whose many duties involve regulation of the city's sprawling open-air markets...

Dealing with Corruption in the Police Force of La Paz

Publication Date: January 01, 1992

A reform mayor of Bolivia's capital city is taken aback by a consultant's report showing a shocking level of corruption on the part of municipal police-a force whose many duties involve regulation of the city's sprawling open-air markets...

St. Louis County Police Department

Publication Date: January 01, 1990

This case examines a specific technological innovation and tracks its effect on the procedures of an organization. The Computer Assisted Report Entry (CARE) system adopted by the St. Louis County Police Department is designed to replace what is...