Leadership

Oxfam America: Becoming a Global Campaigning Organization

Publication Date: March 25, 2004

In 2000, Oxfam America, an international relief and development organization, launched itself on a bold new course. A small but respected agency, it had devoted itself for three decades to supporting partner organizations in developing countries...

The New Hampshire Landslide Warning

Publication Date: February 01, 2004

This case describes a situation (based on actual events, but disguised in this telling) in which city officials receive a warning that as a result of persistent snow followed by rain, there is a significant probability of a major landslide from...

Drug Testing at North City High School (B)

Publication Date: February 01, 2004

This fictionalized two-part case describes a standard policy analysis problem that arises in screening using imperfect tests. It poses the challenge faced by a school principal about whether drug testing for students should be ordered. Under...

Drug Testing at North City High School (A)

Publication Date: February 01, 2004

This fictionalized two-part case describes a standard policy analysis problem that arises in screening using imperfect tests. It poses the challenge faced by a school principal about whether drug testing for students should be ordered. Under...

A Duty to Leak?

Publication Date: February 01, 2004

This case describes the challenge faced by the executive director of a (disguised) human rights watchdog agency. The state wants to increase the number of inmates in its prisons (without increasing the size of the facilities). This requires the...

Convener or Player? The World Economic Forum and Davos

Publication Date: January 01, 2004

The Swiss alpine resort Davos became, during the last quarter of the 20th century, synonymous with a conference which made possible informal conversations amongst some of the world's most successful and influential people. Over time, global...

Robust Web of Corruption: Peru's Intelligence Chief Vladimiro Montesinos

Publication Date: November 01, 2003

In 1990, President Alberto Fujimori swept to power in Peru on a wave of public enthusiasm for his promised reforms. Indeed, over the next five years Fujimori accomplished something of an economic turnaround miracle. He also vanquished a...

Neighborhood Conservation Services of Barberton: Responding to Change in the Magic City

Publication Date: November 01, 2003

In the late 1990s, the leadership of Neighborhood Conservation Services (NCS) of Barberton, Ohio--a nonprofit housing rehabilitation organization founded two decades earlier to help reverse the decline of this aging industrial city--found its...

Exercising Leadership in Northern Ireland

Publication Date: October 28, 2003

In December, 1987, 18-year-old Gary McMichael suddenly became the literal heir to the tradition of political violence in Belfast, Northern Ireland. McMichael's father John--a prominent leader of a Protestant "paramilitary" group--was...

Urban Homesteading Assistance Board

Publication Date: October 01, 2003

Thirty years after its founding in 1973, New York City's Urban Homesteading Assistance Board (UHAB) found itself at a crossroads. The nonprofit, church-related organization that had long-provided tenants with assistance in renovating abandoned...

Command Performance: County Firefighters Take Charge of the 9/11 Pentagon Emergency

Publication Date: June 01, 2003

The terrorist attack of September 11, 2001 on the Pentagon brought death and destruction to one of the nerve centers of American power, a site where top military officials came to work every day. When terrorists deliberately crashed a commercial...

Charting a Course in a Storm: US Postal Service and the Anthrax Crisis

Publication Date: May 01, 2003

On October 21, 2001, a postal worker from a mail sorting facility in Washington, DC, died of inhalation anthrax--a disease virtually unseen for a century. The next day, a second employee from the same facility died. Fear of anthrax had already...