Leadership

Exercising Leadership in Northern Ireland

Publication Date: October 28, 2003

In December, 1987, 18-year-old Gary McMichael suddenly became the literal heir to the tradition of political violence in Belfast, Northern Ireland. McMichael's father John--a prominent leader of a Protestant "paramilitary" group--was...

Urban Homesteading Assistance Board

Publication Date: October 01, 2003

Thirty years after its founding in 1973, New York City's Urban Homesteading Assistance Board (UHAB) found itself at a crossroads. The nonprofit, church-related organization that had long-provided tenants with assistance in renovating abandoned...

Command Performance: County Firefighters Take Charge of the 9/11 Pentagon Emergency

Publication Date: June 01, 2003

The terrorist attack of September 11, 2001 on the Pentagon brought death and destruction to one of the nerve centers of American power, a site where top military officials came to work every day. When terrorists deliberately crashed a commercial...

Charting a Course in a Storm: US Postal Service and the Anthrax Crisis

Publication Date: May 01, 2003

On October 21, 2001, a postal worker from a mail sorting facility in Washington, DC, died of inhalation anthrax--a disease virtually unseen for a century. The next day, a second employee from the same facility died. Fear of anthrax had already...

Rudy Giuliani: The Man and His Moment

Publication Date: May 01, 2003

In the hours and days following the September 11, 2001 terrorist attacks which destroyed New York's World Trade Center towers, New York Mayor Rudolph Giuliani distinguished himself, in the view of many, for his style of leadership. A combination...

Winning Hearts and Minds: Reforming the Providence School District (B)

Publication Date: April 01, 2003

In August, 2002, Melody Johnson, the deputy superintendent of the Providence, Rhode Island School District, was hastily appointed acting superintendent in the wake of the resignation of her predecessor and close colleague Diana Lam. Lam and...

Winning Hearts and Minds: Reforming the Providence School District (A)

Publication Date: April 01, 2003

In August 2002, Melody Johnson, the deputy superintendent of the Providence, Rhode Island School District, was hastily appointed acting superintendent in the wake of the resignation of her predecessor and close colleague Diana Lam. Lam and...

Aung San Suu Kyi: "Icon of Hope" in Burma (B)

Publication Date: April 01, 2003

Aung San Suu Kyi, who would win the Nobel Peace Prize and galvanize world attention on the brutal military rulers of Burma, was, until 1988, an expatriate for much of her life, with largely historical and intellectual connections to the country...

Aung San Suu Kyi: "Icon of Hope" in Burma (A)

Publication Date: April 01, 2003

Aung San Suu Kyi, who would win the Nobel Peace Prize and galvanize world attention on the brutal military rulers of Burma, was, until 1988, an expatriate for much of her life, with largely historical and intellectual connections to the country...

The CendralExpo Export Processing Zone Project (B)

Publication Date: February 01, 2003

This two-part case about a fictionalized international agency (Globobank) describes the challenge faced by a newly arrived country officer taking over in the late stages of the development of a large economic development project. Her...

The CendralExpo Export Processing Zone Project (A)

Publication Date: February 01, 2003

This two-part case about a fictionalized international agency (Globobank) describes the challenge faced by a newly arrived country officer taking over in the late stages of the development of a large economic development project. Her...

Credible Warnings or False Alarms? What the US Knew on September 10, 2001

Publication Date: October 01, 2002

Well before the fateful morning of September 11, 2001, the threat posed to Americans and the United States by Osama bin Laden and his al Qaeda (The Base) network of terrorists was well documented and closely monitored. Two US agencies--the...