Social Services and Youth & Families

Many students enter the public sector with an eye toward shaping the public good. But accomplishing such goals involves a great deal of complexity, with sources ranging from political to logistical. The teaching cases in this section profile organizations, projects, and policies throughout the social services sector, offering insight into the decisions and challenges faced by public leaders and managers every day.

  • Teaching Case - Mike Pertschuk and the Federal Trade Commission (Abridged)

    Mike Pertschuk and the Federal Trade Commission (Abridged)

    $3.95

    Publication Date: January 01, 1981

    In 1977 President Carter, pursuing his policy of appointing liberal public interest advocates to subcabinet posts, named Mike Pertschuk as chairman of the FTC. Pertschuk assumed command of a recently revitalized, aggressive bureaucracy. This...

  • Classic Case - Controlling AFDC Error Rates (B)

    Controlling AFDC Error Rates (B)

    Free

    Publication Date: January 01, 1980

    Five HEW secretaries, from the late sixties through 1979, struggled to implement "quality control" in the Aid to Families with Dependent Children program. This quality control aimed to reduce financially and politically costly errors in payments...

  • Classic Case - Controlling AFDC Error Rates (A)

    Controlling AFDC Error Rates (A)

    Free

    Publication Date: January 01, 1980

    Five HEW secretaries, from the late sixties through 1979, struggled to implement "quality control" in the Aid to Families with Dependent Children program. This quality control aimed to reduce financially and politically costly errors in payments...

  • Classic Case - Contracting For Human Services (B)

    Contracting For Human Services (B)

    Free

    Publication Date: January 01, 1979

    John Calhoun was appointed commissioner of the Massachusetts Department of Youth Services in 1976. At that point the agency was still in administrative turmoil, as it had switched from state-run training schools to privately-operated treatment...

  • Classic Case - Contracting For Human Services (A)

    Contracting For Human Services (A)

    Free

    Publication Date: January 01, 1979

    John Calhoun was appointed commissioner of the Massachusetts Department of Youth Services in 1976. At that point the agency was still in administrative turmoil, as it had switched from state-run training schools to privately-operated treatment...

  • Teaching Case - Caspar Weinberger and Welfare Reform

    Caspar Weinberger and Welfare Reform

    $3.95

    Publication Date: January 01, 1977

    This case examines the process of welfare reform policymaking initiated by Caspar Weinberger after his appointment as Secretary of the Department of Health, Education, and Welfare in November 1972. An admirer of Ronald Reagan's management of...

  • Teaching Case - Jerome Miller and the Department of Youth Services (B)

    Jerome Miller and the Department of Youth Services (B)

    $3.95

    Publication Date: January 01, 1976

    In his first two years as Massachusetts Commissioner of Youth Services, Jerome Miller initiated a number of reform measures in an effort to provide more humane treatment for the young persons in his department's care, but he became increasingly...

  • Teaching Case - Jerome Miller and the Department of Youth Services (A)

    Jerome Miller and the Department of Youth Services (A)

    $3.95

    Publication Date: January 01, 1976

    In his first two years as Massachusetts Commissioner of Youth Services, Jerome Miller initiated a number of reform measures in an effort to provide more humane treatment for the young persons in his department's care, but he became increasingly...