The Making of a Public Health Catastrophe: A Step-by-Step Guide to the Flint Water Crisis

Publication Date: January 12, 2022

The Flint water crisis, which began in 2014, is widely regarded as a textbook example of structural racism and injustice. This teaching case provides a close examination of the building blocks of the catastrophe, some all-too-familiar in...

OneBlood and COVID-19: Building an Agile Supply Chain Epilogue

Publication Date: October 20, 2021

This epilogue accompanies HKS Case 2233.0. The blood supply chain is under pressure from COVID-19. How should the 3rd largest blood bank in the US, OneBlood, respond? Is adopting an agile supply chain philosophy an effective...

OneBlood and COVID-19: Building an Agile Supply Chain

Publication Date: October 20, 2021

The blood supply chain is under pressure from COVID-19. How should the 3rd largest blood bank in the US, OneBlood, respond? Is adopting an agile supply chain philosophy an effective approach? The case provides an overview of the...

United States Department of Education: Launching the College Scorecard, a Digital Service

Publication Date: October 20, 2021

The goal of the case is to understand how to design, build, and engage with digital technologies as they relate to civic participation, equity, governance, and accountability. Delivering critical services to the public requires building...

“A Difficult Lady”: Shutting Down Pollution in Kampala, Uganda

Publication Date: October 15, 2021

In 2011, sanitation and environmental management expert Judith Tumusiime joined the Kampala Capital City Authority (KCCA), where she and KCCA Executive Director Jennifer Musisi quickly became a dynamic team, working together to execute a mandate...

Mothers Out Front

Publication Date: August 12, 2021

It was April 17, 2020, the night before the vote, and Kelsey Wirth, co-founder and board chair of Mothers Out Front, a non-profit climate justice organization, wondered if its Massachusetts chapter had garnered sufficient support from its...

Lobbying and Advocacy: Theory and Practice Course Bundle

Publication Date: August 10, 2021

The materials in this course are designed to help students understand how lobbying and advocacy impact the making of public policy. In doing so students will explore the power of persuasion, as well as the skills necessary to build an effective...

Lobbying and Advocacy: Theory and Practice Podcasts

Publication Date: August 10, 2021

These 3 podcasts are part of the Lobbying and Advocacy: Theory and Practice course and feature Professor Mark Fagan in conversation with leading practitioners in the field of lobbying. In addition, students will be able to watch video guidance...

Lobbying and Advocacy: Theory and Practice Video Lectures

Publication Date: August 10, 2021

These 14 video lectures are part of the Lobbying and Advocacy: Theory and Practice course. For the purpose of this course, a range of issues, from the history of lobbying to regulating the industry, and from lobbying in various geographic...

Lobbying and Advocacy: Theory and Practice Simulations

Publication Date: August 9, 2021

These two simulations are part of the Lobbying and Advocacy: Theory and Practice course. Materials in this course are designed to help students understand how lobbying and advocacy impact the making of public policy. In doing so students will...

No Trust in Miracles: Leading Through a Water Crisis in Cape Town

Publication Date: June 25, 2021

After several years of scarce rain, Cape Town started to prepare for a potentially unprecedented drought at the beginning of the 2017 rainy season. When the season did not deliver the necessary rains, the extreme drought became a one in...

Leading Civic Engagement: Three Cases

Publication Date: June 7, 2021

These three cases are stories of city officials leading civic engagement and public participation in pursuit of public goals. From a variety of different positions in city government, the protagonists in each case departed from typical...