Extreme Hiring Makeover, Part A: Tackling the Federal Employment Crisis

Publication Date: January 01, 2006

In the early 21st century, the US federal government faced a hiring crisis, as nearly half its workforce approached retirement age. Hiring procedures were time consuming, confusing to the applicant, and frustrating to managers who felt their new...

Brazil Electricity Crisis

Publication Date: January 01, 2006

In May of 2001, the Brazilian government ordered all consumers to reduce their power use by 20 percent. This case traces the events and decisions that led to one of the most severe electricity crises in Latin American history. How does a country...

Wireless Philadelphia (Sequel)

Publication Date: December 20, 2005

This case tells the story of the decision by the city government of Philadelphia to develop a publicly-owned competitor to private high-speed internet connection systems ("broadband"). The case describes both the city's rationale, its desire to...

Wireless Philadelphia

Publication Date: December 20, 2005

This case tells the story of the decision by the city government of Philadelphia to develop a publicly-owned competitor to private high-speed internet connection systems ("broadband"). The case describes both the city's rationale, its desire to...

Power Partnership: The Creation of a Hybrid Electric Delivery Truck Eaton, FedEx, and Environmental Defense

Publication Date: November 18, 2005

In 2003, industrial manufacturer Eaton, the NGO Environmental Defense, and shipping giant Federal Express formed a partnership to develop a hybrid electric delivery truck. While Environmental Defense had experience setting up successful...

Singapore's Public Enterprises

Publication Date: November 04, 2005

Singapore has experienced exceptional economic success, lifting itself from third world to first world in fewer than four decades. Moreover, public enterprises have been a key instrument in Singapore's economic growth instead of the obstacle...

To What End? Re-thinking Terrorist Attack Exercises in San Jose (Sequel, part 2)

Publication Date: November 03, 2005

This case study tells the story of San Jose, California, one of the first 27 cities in the country to participate in a federal domestic preparedness program. Between 1997 and 1999, a specially created city task force mounted several full-scale...

To What End? Re-thinking Terrorist Attack Exercises in San Jose (Sequel, part 1)

Publication Date: November 03, 2005

This case study tells the story of San Jose, California, one of the first 27 cities in the country to participate in a federal domestic preparedness program. Between 1997 and 1999, a specially created city task force mounted several full-scale...

To What End? Re-thinking Terrorist Attack Exercises in San Jose

Publication Date: November 03, 2005

This case study tells the story of San Jose, California, one of the first 27 cities in the country to participate in a federal domestic preparedness program. Between 1997 and 1999, a specially created city task force mounted several full-scale...

E-ZPass: The Effort to Design and Implement a Regional Electronic Toll Collection System (B)

Publication Date: October 31, 2005

This case tells the story of the development of a regional agreement to permit the E-ZPass electronic toll collection system to be used in a series of contiguous states in the Northeast US. It describes how officials in various states, but...

E-ZPass: The Effort to Design and Implement a Regional Electronic Toll Collection System (A)

Publication Date: October 31, 2005

This case tells the story of the development of a regional agreement to permit the E-ZPass electronic toll collection system to be used in a series of contiguous states in the Northeast US. It describes how officials in various states, but...

When Imperatives Collide: The 2003 San Diego Firestorm (Epilogue)

Publication Date: October 31, 2005

In October 2003, a confluence in southern California of low humidity, dead vegetation, and Santa Ana winds created the conditions for a firestorm--multiple fires that burned for some two weeks, scorched hundreds of thousands of acres, destroyed...