Listening to the City: Rebuilding at New York's World Trade Center Site

Publication Date: April 01, 2003

In the wake of the terrorist destruction of the twin towers of New York's World Trade Center on September 11, 2001, city officials--even as rescue and recovery operations continued--also set in motion a process to plan what might be built on the...

Georgia Early Learning Initiative: United Way of Metro Atlanta Turns to "Community Building" (B)

Publication Date: April 01, 2003

In the spring of 1999, United Way of Metropolitan Atlanta (UWMA) was in the midst of historic organizational change. It had become convinced that the traditional United Way approach to philanthropy--one of soliciting funds from the public and...

Financing Slum Rehabilitation in Mumbai: A Nonprofit Caught in the Middle (Epilogue)

Publication Date: April 01, 2003

In November 2001, an Indian non-governmental organization dedicated to improving the lives and housing of the slum-dwellers of Bombay (Mumbai) learned that there were potential financial problems with a major new housing project in which it had...

The Hestia Fund

Publication Date: April 01, 2003

The economic prosperity of the 1990s, along with the coming of age of the US baby boom generation, led to new types of philanthropy at the turn of the new millennium. This case tells the story of The Hestia Fund, a "women's giving circle" based...

Winning Hearts and Minds: Reforming the Providence School District (B)

Publication Date: April 01, 2003

In August, 2002, Melody Johnson, the deputy superintendent of the Providence, Rhode Island School District, was hastily appointed acting superintendent in the wake of the resignation of her predecessor and close colleague Diana Lam. Lam and...

Winning Hearts and Minds: Reforming the Providence School District (A)

Publication Date: April 01, 2003

In August 2002, Melody Johnson, the deputy superintendent of the Providence, Rhode Island School District, was hastily appointed acting superintendent in the wake of the resignation of her predecessor and close colleague Diana Lam. Lam and...

Financing Slum Rehabilitation in Mumbai: A Nonprofit Caught in the Middle

Publication Date: April 01, 2003

In November 2001, an Indian non-governmental organization dedicated to improving the lives and housing of the slum-dwellers of Bombay (Mumbai) learned that there were potential financial problems with a major new housing project in which it had...

Aung San Suu Kyi: "Icon of Hope" in Burma (B)

Publication Date: April 01, 2003

Aung San Suu Kyi, who would win the Nobel Peace Prize and galvanize world attention on the brutal military rulers of Burma, was, until 1988, an expatriate for much of her life, with largely historical and intellectual connections to the country...

Aung San Suu Kyi: "Icon of Hope" in Burma (A)

Publication Date: April 01, 2003

Aung San Suu Kyi, who would win the Nobel Peace Prize and galvanize world attention on the brutal military rulers of Burma, was, until 1988, an expatriate for much of her life, with largely historical and intellectual connections to the country...

DART's Suburban Service

Publication Date: March 01, 2003

In the spring of 2000, planners at Dallas Area Rapid Transit (DART), the regional public transit agency serving the Dallas metropolitan area, had to decide whether to cancel or modify a poorly performing bus route serving the suburban cities of...

David Ellwood's First Senior Staff Meeting

Publication Date: February 09, 2003

This case describes a typical challenge faced by a sub-cabinet official. New to office, David Ellwood is advised by his (highly competent and professional) staff that he should oppose--at his very first senior staff meeting after being confirmed...

The CendralExpo Export Processing Zone Project (B)

Publication Date: February 01, 2003

This two-part case about a fictionalized international agency (Globobank) describes the challenge faced by a newly arrived country officer taking over in the late stages of the development of a large economic development project. Her...