Winning Hearts and Minds: Reforming the Providence School District (B)

Publication Date: April 01, 2003

In August, 2002, Melody Johnson, the deputy superintendent of the Providence, Rhode Island School District, was hastily appointed acting superintendent in the wake of the resignation of her predecessor and close colleague Diana Lam. Lam and...

Winning Hearts and Minds: Reforming the Providence School District (A)

Publication Date: April 01, 2003

In August 2002, Melody Johnson, the deputy superintendent of the Providence, Rhode Island School District, was hastily appointed acting superintendent in the wake of the resignation of her predecessor and close colleague Diana Lam. Lam and...

Financing Slum Rehabilitation in Mumbai: A Nonprofit Caught in the Middle

Publication Date: April 01, 2003

In November 2001, an Indian non-governmental organization dedicated to improving the lives and housing of the slum-dwellers of Bombay (Mumbai) learned that there were potential financial problems with a major new housing project in which it had...

Aung San Suu Kyi: "Icon of Hope" in Burma (B)

Publication Date: April 01, 2003

Aung San Suu Kyi, who would win the Nobel Peace Prize and galvanize world attention on the brutal military rulers of Burma, was, until 1988, an expatriate for much of her life, with largely historical and intellectual connections to the country...

Aung San Suu Kyi: "Icon of Hope" in Burma (A)

Publication Date: April 01, 2003

Aung San Suu Kyi, who would win the Nobel Peace Prize and galvanize world attention on the brutal military rulers of Burma, was, until 1988, an expatriate for much of her life, with largely historical and intellectual connections to the country...

DART's Suburban Service

Publication Date: March 01, 2003

In the spring of 2000, planners at Dallas Area Rapid Transit (DART), the regional public transit agency serving the Dallas metropolitan area, had to decide whether to cancel or modify a poorly performing bus route serving the suburban cities of...

David Ellwood's First Senior Staff Meeting

Publication Date: February 09, 2003

This case describes a typical challenge faced by a sub-cabinet official. New to office, David Ellwood is advised by his (highly competent and professional) staff that he should oppose--at his very first senior staff meeting after being confirmed...

The CendralExpo Export Processing Zone Project (B)

Publication Date: February 01, 2003

This two-part case about a fictionalized international agency (Globobank) describes the challenge faced by a newly arrived country officer taking over in the late stages of the development of a large economic development project. Her...

The CendralExpo Export Processing Zone Project (A)

Publication Date: February 01, 2003

This two-part case about a fictionalized international agency (Globobank) describes the challenge faced by a newly arrived country officer taking over in the late stages of the development of a large economic development project. Her...

Implementing NAFTA in Aguascalientes (C): How One Mexican State Responded to the Possibilities and Problems of Free Trade (1998-2003)

Publication Date: February 01, 2003

When Mexico, the United States, and Canada approved the North American Free Trade Agreement (NAFTA) in late 1993, many observers predicted that the historic agreement's passage would have the greatest impact on Mexico, opening the country's...

Implementing NAFTA in Aguascalientes (B): How One Mexican State Responded to the Possibilities And Problems of Free Trade (1994-1998)

Publication Date: February 01, 2003

When Mexico, the United States, and Canada approved the North American Free Trade Agreement (NAFTA) in late 1993, many observers predicted that the historic agreement's passage would have the greatest impact on Mexico, opening the country's...

Implementing NAFTA in Aguascalientes (A): How One Mexican State Responded to the Possibilities And Problems of Free Trade (1992-1994)

Publication Date: February 01, 2003

When Mexico, the United States, and Canada approved the North American Free Trade Agreement (NAFTA) in late 1993, many observers predicted that the historic agreement's passage would have the greatest impact on Mexico, opening the country's...