Cases

“A Difficult Lady”: Shutting Down Pollution in Kampala, Uganda

Publication Date: October 15, 2021

In 2011, sanitation and environmental management expert Judith Tumusiime joined the Kampala Capital City Authority (KCCA), where she and KCCA Executive Director Jennifer Musisi quickly became a dynamic team, working together to execute a mandate...

Mothers Out Front

Publication Date: August 12, 2021

It was April 17, 2020, the night before the vote, and Kelsey Wirth, co-founder and board chair of Mothers Out Front, a non-profit climate justice organization, wondered if its Massachusetts chapter had garnered sufficient support from its...

No Trust in Miracles: Leading Through a Water Crisis in Cape Town

Publication Date: June 25, 2021

After several years of scarce rain, Cape Town started to prepare for a potentially unprecedented drought at the beginning of the 2017 rainy season. When the season did not deliver the necessary rains, the extreme drought became a one in...

Leading Civic Engagement: Three Cases

Publication Date: June 7, 2021

These three cases are stories of city officials leading civic engagement and public participation in pursuit of public goals. From a variety of different positions in city government, the protagonists in each case departed from typical...

Change at the Speed of Trust: Advancing Educational Opportunity through Cross-Sector Collaboration in Louisville

Publication Date: March 19, 2021

At the turn of the twenty-first century, Louisville, Kentucky, found itself in the middle to the back of the pack among peer cities along a number of key measures of prosperity and quality of life. Since then, two consecutive mayors had advanced...

Growing Pains: How a Dutch Cross-Agency Team Took on Illegal Marijuana Production in Residential Areas Practitioner Guide

Publication Date: March 16, 2021

This practitioner guide accompanies HKS Case 2213.0. In June 2015, a task force convened in the Netherlands to consider cross-sectoral approaches to fighting organized crime in the south of the country, particularly in the homegrown marijuana...

Growing Pains: How a Dutch Cross-Agency Team Took on Illegal Marijuana Production in Residential Areas

Publication Date: March 16, 2021

In June 2015, a task force convened in the Netherlands to consider cross-sectoral approaches to fighting organized crime in the south of the country, particularly in the homegrown marijuana industry. From that larger group, five professional...

Driving Change in São Paulo Practitioner Guide

Publication Date: March 9, 2021

This practitioner guide accompanies HKS Case No. 2214.0. In 2016, after many months of negotiation, the City of São Paulo approved a new ordinance regulating Transportation Network Companies (TNC). The new regulation allowed citizens to...

Driving Change in São Paulo Epilogue

Publication Date: March 9, 2021

This epilogue accompanies HKS Case No. 2214.0. In 2016, after many months of negotiation, the City of São Paulo approved a new ordinance regulating Transportation Network Companies (TNC). The new regulation allowed citizens to take...

Driving Change in São Paulo

Publication Date: March 9, 2021

In 2016, after many months of negotiation, the City of São Paulo approved a new ordinance regulating Transportation Network Companies (TNC). The new regulation allowed citizens to take advantage of innovative services and it enabled city...

Maryam Hassan

Publication Date: March 8, 2021

Maryam and Sameer, brother and sister, were searching for an apartment in Hitech City, Hyderabad. Recent college graduates who were now starting jobs with high-profile technology firms, they wanted to lease an apartment together. The case...

Priya Iman

Publication Date: March 8, 2021

Priya, a graduate student of public policy, was offered internships from two units within the International Development Fund. One offered a good salary, took advantage of her past work experience but was longer than she wanted; the other,...