Cases

A Puzzle Too Complex? James Baker’s Mediation Mission in Western Sahara, 1997-2004

Publication Date: June 3, 2019

An uneasy ceasefire has held in Western Sahara since 1991, largely preventing a resumption of armed conflict. Yet a  final status agreement to sustainably resolve the conflict has proved elusive.  This case describes the strategy and...

Nadine Vogel: Negotiating Work and Life

Publication Date: May 31, 2019

This case tells the career story of a leader who rose from a humbling career start to head a new corporate division she envisioned to serve the financial needs of families with children with disabilities. The case recounts how Vogel negotiated...

Integrating Renewable Energy in Argentina

Publication Date: May 21, 2019

In 2015, Mauricio Macri became President of Argentina and declared solving the energy crisis as one of his top priorities. When Macri’s administration attempted to raise utility tariffs, however, it faced loud protests from citizens. In...

Fallen Idol? Aung San Suu Kyi & the Rohingya Humanitarian Crisis

Publication Date: May 6, 2019

Soon after Myanmar’s longtime democracy crusader and opposition leader, Aung San Suu Kyi, was released from a long house arrest and elected to the country’s parliament in 2012, intercommunal violence began to escalate in the western...

Danone North America: The World’s Largest B Corporation

Publication Date: April 26, 2019

This case study examines the B Corp certification process of Paris-based food products company Danone’s North American business. With $6 billion in sales, in 2018 Danone NA became the largest Certified B Corp in the world by a factor of...

Paying to Improve Girls’ Education: India’s First Development Impact Bond

Publication Date: April 8, 2019

In 2013, Educate Girls (an Indian nonprofit working to increase the number of girls enrolled and learning in school), partnered with Instiglio, a startup specializing in financial instruments for social programs in developing countries to create...

The Massport Model: Integrating Diversity and Inclusion into Public-Private Partnerships

Publication Date: March 3, 2019

On May 22, 2018, executives from the Massachusetts Port Authority (Massport), along with Massachusetts Governor Charlie Baker and Boston Mayor Marty Walsh, gathered in the Seaport District of South Boston for a groundbreaking ceremony to...

A State of Flux (Epilogue): Reorganizing Public Health in Arkansas, 2005 - 2007

Publication Date: December 20, 2018

Beginning in the late 1990s and lasting through much of the next decade, the Arkansas Department of Health underwent multiple changes to its organizational structure. Part A of "A State of Flux" recounts how, after a brief period in which the...

A State of Flux (B): Reorganizing Public Health in Arkansas, 2005 - 2007

Publication Date: December 20, 2018

Beginning in the late 1990s and lasting through much of the next decade, the Arkansas Department of Health underwent multiple changes to its organizational structure. Part A of "A State of Flux" recounts how, after a brief period in which the...

A Cascade of Emergencies (B): Responding to Superstorm Sandy in New York City

Publication Date: November 29, 2018

On October 29, 2012, Superstorm Sandy made landfall near Atlantic City, New Jersey. Sandy’s massive size, coupled with an unusual combination of meteorological conditions, fueled an especially powerful and destructive storm surge, which...

Aung San Suu Kyi, Seizing the Moment: Soaring Hopes & Tough Constraints in Myanmar's Unfolding Democracy (Abridged)

Publication Date: October 24, 2018

This 9-page version of Seizing the Moment primarily differs from the original in omitting a 4-page section that describes the early, confusing stages of Myanmar’s democratization process. Like the original, this leadership case is set in...

A State of Flux (A): Reorganizing Public Health in Arkansas, 2005 - 2007

Publication Date: September 19, 2018

Beginning in the late 1990s and lasting through much of the next decade, the Arkansas Department of Health underwent multiple changes to its organizational structure. Part A of "A State of Flux" recounts how, after a brief period in which the...