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Abstract: The latest in a long string of directors of New York City's toughest juvenile detention facility confronts a staff which is both demoralized and resentful of authority. As the jail's first black director, she must cope with a predominantly black staff long accustomed to "getting over"--giving less than full effort and rationalizing its attitude in terms of the perceived indifference of a "downtown" white power structure. Battles over child abuse, insubordination and union power ensue.
Learning Objective: This case examines NYC's toughest juvenile detention facilities.