High Stakes and Frightening Lapses: DSS, La Alianza Hispana and the Public-Private Question in Child Protective Work (A)

Publication Date: January 01, 1994

When a gruesome child abuse incident becomes public, the Massachusetts Department of Social Services finds it must re-examine its relationship with a grassroots, non-profit social service agency with which the state has contracted to provide...

The Gulf Crisis: Building a Coalition for War

Publication Date: January 01, 1994

The Gulf War--the US led effort to oust Iraq's armed forces from neighboring, oil-rich Kuwait--may be best remembered for the sheer effectiveness of the tactics and power which achieved the US military objectives in short order. But between the...

Managing Student Aid in Sweden (Abridged)

Publication Date: March 01, 1993

New leadership appointed in 1977 to head Sweden's National Student Aid Board faces a near-desperate situation. So inefficient is the agency in processing student applications for college living expenses that some students, strapped for cash,...

Swine Flu Scare in America (B)

Publication Date: January 01, 1993

In 1976, the CDC received samples of an unknown pathogen from Fort Dix, a New Jersey Army training center. After extensive testing, it was discovered that the sample was swine flu, which had not been reported in persons "out of touch with pigs"...

Swine Flu Scare in America (A)

Publication Date: January 01, 1993

In 1976, the CDC received samples of an unknown pathogen from Fort Dix, a New Jersey Army training center. After extensive testing, it was discovered that the sample was swine flu, which had not been reported in persons "out of touch with pigs"...

Policing Northern Ireland: A Question of Balance (B)

Publication Date: January 1, 1993

How can normal social order be kept in a country racked by political disorder? This case describes the extreme difficulties faced by the Royal Ulster Constabulary in Northern Ireland as it struggles to define its role in a society divided by...

Policing Northern Ireland: A Question of Primacy (A)

Publication Date: January 1, 1993

How can normal social order be kept in a country racked by political disorder? This case describes the extreme difficulties faced by the Royal Ulster Constabulary in Northern Ireland as it struggles to define its role in a society divided by...

A Welfare System that Works for Everyone: The Montgomery County, Indiana, Department of Public Welfare

Publication Date: January 1, 1993

This case examines the efforts of a new manager to improve morale at a rural Indiana county's Department of Public Welfare. Keith Weedman approaches his task not merely as a matter of better internal management but as one of changing the...

Implementing Income Tax Reform in Democratic Spain (B)

Publication Date: January 01, 1993

This case examines the challenge of implementing a major change in public policy in Spain in the post-Franco period, namely the shift from a tax system in which tax liabilities were inferred from objective, non-monetary indicators to one that...

Implementing Income Tax Reform in Democratic Spain (A)

Publication Date: January 01, 1993

This case examines the challenge of implementing a major change in public policy in Spain in the post-Franco period, namely the shift from a tax system in which tax liabilities were inferred from objective, non-monetary indicators to one that...

MCS2: Software for the Soldier (Epilogue)

Publication Date: January 01, 1993

Accurate information about troop positions and other conditions are crucial for battlefield commanders. But when the US Army moves to develop a software program which will make such information more easily and widely available, complications...

MCS2: Software for the Soldier

Publication Date: January 01, 1993

Accurate information about troop positions and other conditions are crucial for battlefield commanders. But when the US Army moves to develop a software program which will make such information more easily and widely available, complications...