Management

Rudy Giuliani: The Man and His Moment

Publication Date: May 01, 2003

In the hours and days following the September 11, 2001 terrorist attacks which destroyed New York's World Trade Center towers, New York Mayor Rudolph Giuliani distinguished himself, in the view of many, for his style of leadership. A combination...

Financing Slum Rehabilitation in Mumbai: A Nonprofit Caught in the Middle (Epilogue)

Publication Date: April 01, 2003

In November 2001, an Indian non-governmental organization dedicated to improving the lives and housing of the slum-dwellers of Bombay (Mumbai) learned that there were potential financial problems with a major new housing project in which it had...

The Hestia Fund

Publication Date: April 01, 2003

The economic prosperity of the 1990s, along with the coming of age of the US baby boom generation, led to new types of philanthropy at the turn of the new millennium. This case tells the story of The Hestia Fund, a "women's giving circle" based...

Winning Hearts and Minds: Reforming the Providence School District (B)

Publication Date: April 01, 2003

In August, 2002, Melody Johnson, the deputy superintendent of the Providence, Rhode Island School District, was hastily appointed acting superintendent in the wake of the resignation of her predecessor and close colleague Diana Lam. Lam and...

Winning Hearts and Minds: Reforming the Providence School District (A)

Publication Date: April 01, 2003

In August 2002, Melody Johnson, the deputy superintendent of the Providence, Rhode Island School District, was hastily appointed acting superintendent in the wake of the resignation of her predecessor and close colleague Diana Lam. Lam and...

Financing Slum Rehabilitation in Mumbai: A Nonprofit Caught in the Middle

Publication Date: April 01, 2003

In November 2001, an Indian non-governmental organization dedicated to improving the lives and housing of the slum-dwellers of Bombay (Mumbai) learned that there were potential financial problems with a major new housing project in which it had...

DART's Suburban Service

Publication Date: March 01, 2003

In the spring of 2000, planners at Dallas Area Rapid Transit (DART), the regional public transit agency serving the Dallas metropolitan area, had to decide whether to cancel or modify a poorly performing bus route serving the suburban cities of...

WBLT Public Television, 1999

Publication Date: November 02, 2002

This disguised case is a vehicle for discussion of the financial situation facing the management of a US public (nonprofit) television station. “WBLT” is a Midwestern station which has matured from simply broadcasting programs produced elsewhere...

Standards for Child Sponsorship Agencies: Part B

Publication Date: October 01, 2002

In the spring of 1998, nonprofit agencies known as “child-sponsorship” organizations found themselves on the defensive. The agencies —dedicated to raising charitable funds in the United States to support children and their communities in poor,...

Standards for Child Sponsorship Agencies: Part A

Publication Date: October 01, 2002

In the spring of 1998, nonprofit agencies known as child-sponsorship organizations found themselves on the defensive. The agencies dedicated to raising charitable funds in the United States to support children and their communities in poor,...

A Commercial Bank Does Microfinance: Sogesol in Haiti

Publication Date: July 01, 2002

In 1995 Haiti's banking sector undergoes reform, two important aspects of which are a lowering of the reserve requirement on banks and a lifting of the interest rate ceiling on loans. These reforms give banks the opportunity to expand their...

Public Takes on Private: The Philadelphia Behavioral Health System

Publication Date: February 01, 2002

In response to growing public criticism of the way health maintenance organizations handle behavioral (mental) health problems, public officials in Philadelphia propose a dramatic initiative: a new public agency to replace what had been a...