Management

Epilogue: For a Culture of Building Care

Publication Date: October 01, 2001

Throughout the 1980s and 1990s, high atop a great many of the older, concrete-block buildings of lower-income parts of central Hong Kong and the neighborhoods of the Kowloon peninsula, informal metal-framed wooden structures were built to house...

Law Enforcement and Unauthorized Building Works: Illegal Structures and the Hong Kong Buildings Department

Publication Date: October 01, 2001

Throughout the 1980s and 1990s, high atop a great many of the older, concrete-block buildings of lower-income parts of central Hong Kong and the neighborhoods of the Kowloon peninsula, informal metal-framed wooden structures were built to house...

The Lump Sum Grant Initiative for Hong Kong Social Services

Publication Date: October 01, 2001

Notwithstanding its reputation as a free market bastion, Hong Kong has long been home to a well-developed, government-supported "social sector." Although many non-governmental social service organizations began as purely private and charitable,...

Cancún, Mexico: Water and Wastewater Privatization (Sequel)

Publication Date: August 01, 2000

The sequel describes the ensuing changes to the concession contract and regulatory oversight structure, and the return of operational control to the private concession company, Aguakán. It briefly discusses the financial and political...

Cancún, Mexico: Water System Privatization

Publication Date: August 01, 2000

This case focuses on the privatization of water and sanitation services in the city of Cancún, Mexico. Cancún's growth from a small fishing village in the 1970s to a major international tourist destination by the 1990s overwhelmed...

The Massachusetts DNA Database: Getting Started (Sequel)

Publication Date: March 01, 2000

This organizational strategy and implementation case describes the effort to develop a major new capacity in Massachusetts state government--that of gathering and making use of DNA test results as part of the criminal justice system. To do so,...

The Massachusetts DNA Database: Getting Started

Publication Date: March 01, 2000

This organizational strategy and implementation case describes the effort to develop a major new capacity in Massachusetts state government--that of gathering and making use of DNA test results as part of the criminal justice system. To do so,...

Generations Incorporated: The Search for Volunteers (Epilogue)

Publication Date: October 22, 1999

Generations Incorporated is a small Boston-based nonprofit organization dedicated to forging relationships between the elderly and youth. When it takes on the task of improving the reading capacity of students in two school districts, it finds...

Generations Incorporated: The Search for Volunteers

Publication Date: October 22, 1999

Generations Incorporated is a small Boston-based nonprofit organization dedicated to forging relationships between the elderly and youth. When it takes on the task of improving the reading capacity of students in two school districts, it finds...

Business Process Transformation at the CIA (Epilogue)

Publication Date: August 01, 1999

When Dick Calder is named head of the CIA's Directorate of Administration (DA) in 1995, he faces the task of leading a beleaguered organization through a difficult period. As the unit responsible for providing its more glamorous...

Business Process Transformation at the CIA (B)

Publication Date: August 01, 1999

When Dick Calder is named head of the CIA's Directorate of Administration (DA) in 1995, he faces the task of leading a beleaguered organization through a difficult period. As the unit responsible for providing its more glamorous...

Business Process Transformation at the CIA (A)

Publication Date: August 01, 1999

When Dick Calder is named head of the CIA's Directorate of Administration (DA) in 1995, he faces the task of leading a beleaguered organization through a difficult period. As the unit responsible for providing its more glamorous...