Fortaleza: Keeping an Electoral Promise (Epilogue)

Publication Date: March 4, 2021

This epilogue accompanies HKS Case No. 2210.0. During his re-election campaign in 2016, Mayor Roberto Cláudio faced recurring complaints from voters concerning the availability of essential medicines at their health clinics. Limited...

Fortaleza: Keeping an Electoral Promise

Publication Date: March 4, 2021

During his re-election campaign in 2016, Mayor Roberto Cláudio faced recurring complaints from voters concerning the availability of essential medicines at their health clinics. Limited access to medicine frustrated patients and health...

A Task Force with Teeth?: Driving City Performance in Lawrence, MA

Publication Date: February 23, 2021

After taking office, Mayor Daniel Rivera created a new task force to combat blight in Lawrence, Massachusetts. Although blight and distressed properties were not on Rivera's campaign agenda, he soon realized the matter required his attention...

Greenland and the Paris Agreement

Publication Date: January 27, 2021

This case explores the tradeoffs between climate change action and economic development from the perspective of Greenland, a self-governing territory of Denmark. Greenland lacks autonomous decision-making authority in several key international...

Shanties in the Skyline: Addressing Unauthorized Building Works in Hong Kong

Publication Date: December 16, 2020

Throughout the 1980s and 1990s, high atop a great many of the older, concrete-block buildings in lower-income areas of central Hong Kong and the neighborhoods of the Kowloon peninsula, informal metal-framed wooden structures housed...

Hearts and Minds: Admiral Jim Stavridis on the Art of Wrangling NATO

Publication Date: November 19, 2020

This leadership case package, a written case with a podcast supplement, describes the biggest challenges to confront four-star Admiral James G. Stavridis during two of his tours of duty-one as commander of U.S. Southern Command, or...

Pratham: The Challenge of Converting Schooling to Learning in India

Publication Date: November 18, 2020

This multimedia case brings video, text, and graphics together to offer a rare, immersive experience inside one of the developing world's most pressing challenges, low levels of learning. Pratham, counted among India's largest non-profits, has...

"You Have One Hundred Days": Accelerating Government Performance in the UAE

Publication Date: November 16, 2020

In the fall of 2016, the Government of the UAE launched the Government Accelerators, an innovative tool to accelerate change and enhance performance across government agencies. The government was willing to make progress in several areas such...

Wir Schaffen Das: Angela Merkel and Germany’s Response to the Refugee Crisis in Europe

Publication Date: November 16, 2020

On August 24, 2015, Angela Merkel, chancellor of Germany, and Francois Hollande, president of France, met in Berlin to discuss solutions to what had become known as the European refugee crisis. The vast influx of refugees was the result of...

Making a Statement: Mayor Libby Schaaf and the Sanctuary City of Oakland, CA

Publication Date: October 8, 2020

In February 2018, Oakland Mayor Libby Schaaf learned through unofficial sources that Immigration and Customs Enforcement (ICE) was planning to arrest a large number of undocumented immigrants in her city. Oakland had been a “sanctuary...

“Pressing the Right Buttons”: Jennifer Musisi for New City Leadership

Publication Date: September 9, 2020

Jennifer Musisi, a career civil servant most recently with the Uganda Revenue Authority, was appointed by President Museveni as executive director (equivalent to city manager) of a new governing body for Uganda’s capital, the Kampala...

The “Garbage Lady” Cleans Up Kampala: Turning Quick Wins into Lasting Change Practitioner Guide

Publication Date: June 30, 2020

This practitioner guide accompanies HKS Case 2181.0. In 2011, at the newly formed Kampala Capital City Authority (KCCA), Judith Tumusiime, an impassioned technocrat who prided herself on operating outside of politics, was charged with...