Providing Two-Way Feedback: Assessing Headquarters and Field Service Performance at CARE

Publication Date: January 01, 1995

This case deals with different management problems in one of the world's largest and most important non-government organizations, CARE. From its origin as a post-World War II emergency feeding program, CARE has taken up the task of encouraging...

Housing's Bottom Rung: SRO Hotels in San Diego (B)

Publication Date: January 01, 1995

When the destruction or conversion of single-room occupancy hotels, or SROs, in San Diego's downtown seemed to lead to an increase in homelessness, a private real estate developer argued that he could build profitable new SROs if the city would...

Housing's Bottom Rung: SRO Hotels in San Diego (A)

Publication Date: January 01, 1995

When the destruction or conversion of single-room occupancy hotels, or SROs, in San Diego's downtown seemed to lead to an increase in homelessness, a private real estate developer argued that he could build profitable new SROs if the city would...

Managing Success: Partners in Development Reorganizes its Dongola Office (Epilogue)

Publication Date: January 01, 1995

This case deals with different management problems in a large, international non-government organization, Partners for Development. The case describes the management aftermath of successful anti-famine programs in the African nation of Dongola...

Managing Success: Partners for Development Reorganizes its Dongola Office

Publication Date: January 01, 1995

This case deals with different management problems in a large, international non-government organization, Partners for Development. The case describes the management aftermath of successful anti-famine programs in the African nation of Dongola...

Bridge over the Tempisque River

Publication Date: January 01, 1995

The Ministry of Public Works and Transport of Costa Rica proposed to build a bridge over the Tempisque River that will cut travel times to the Nicoya Peninsula. Most residents are pleased with the proposal but environmentalists argue that it...

The Tyranny of "Political Correctness": Adaptation in a Changing Environment

Publication Date: January 01, 1995

This case tells the story of a non-governmental organization--the National Association for the Reintegration of the Disabled--which had devoted itself to white South Africans only. In an effort to reach a new clientele in rural black townships,...

Introducing Computer-Based Remote Services in California (Epilogue)

Publication Date: January 01, 1995

New, computer-based technologies offer the prospect of new ways for government to provide services for citizens. That was the hope of the director of the data center of California's Health and Welfare Agency when, in 1991, he developed a new...

The Treuhandanstalt: Taking a Nation Private (Epilogue)

Publication Date: January 01, 1995

The dramatic merger of the former East and West Germanys led to an historic mission for a new agency: the sale to private buyers of the vast assets of the former East Germany. The agency created for the purpose was the Treuhandanstalt, conceived...

Hungary Between East and West: The Dilemma over Yugoslavia (Epilogue)

Publication Date: January 01, 1995

This set of cases describes the diplomatic and economic pressures faced by the government of Hungary with the 1991 break-up of Yugoslavia and subsequent outbreak of the Balkan War, which occurred on Hungary's southern border with Serbia...

Hungary Between East and West: The Dilemma over Yugoslavia (B)

Publication Date: January 01, 1995

This set of cases describes the diplomatic and economic pressures faced by the government of Hungary with the 1991 break-up of Yugoslavia and subsequent outbreak of the Balkan War, which occurred on Hungary's southern border with Serbia...

Hungary Between East and West: The Dilemma over Yugoslavia (A)

Publication Date: January 01, 1995

This set of cases describes the diplomatic and economic pressures faced by the government of Hungary with the 1991 break-up of Yugoslavia and subsequent outbreak of the Balkan War, which occurred on Hungary's southern border with Serbia...