Cases

Nobody's Core Business: Confronting Cross-Cutting Problems in the Public Sector

Publication Date: February 9, 2021

A city librarian grappled with the question of what to do about opioid use and overdoses in her library. Changes over the past two decades had dramatically expanded the mission of the public library. What began as a repository of human...

Greenland and the Paris Agreement

Publication Date: January 27, 2021

This case explores the tradeoffs between climate change action and economic development from the perspective of Greenland, a self-governing territory of Denmark. Greenland lacks autonomous decision-making authority in several key international...

Shanties in the Skyline: Addressing Unauthorized Building Works in Hong Kong Practitioner Guide

Publication Date: December 16, 2020

Throughout the 1980s and 1990s, high atop a great many of the older, concrete-block buildings in lower-income areas of central Hong Kong and the neighborhoods of the Kowloon peninsula, informal metal-framed wooden structures housed...

Shanties in the Skyline: Addressing Unauthorized Building Works in Hong Kong Epilogue

Publication Date: December 16, 2020

This epilogue accompanies HKS Case 2194.0. Throughout the 1980s and 1990s, high atop a great many of the older, concrete-block buildings in lower-income areas of central Hong Kong and the neighborhoods of the Kowloon peninsula,...

Shanties in the Skyline: Addressing Unauthorized Building Works in Hong Kong

Publication Date: December 16, 2020

Throughout the 1980s and 1990s, high atop a great many of the older, concrete-block buildings in lower-income areas of central Hong Kong and the neighborhoods of the Kowloon peninsula, informal metal-framed wooden structures housed...

American Broadcasting during the Hungarian Revolution of 1956: Incitement or Observation?

Publication Date: December 14, 2020

In the fall of 1956, under the shadow of the Soviet Union, Hungarian students revolted against the Communist Party in Budapest. But their calls for reform and a moderate government were silenced by Soviet troops. America’s broadcaster to...

Hearts and Minds: Admiral Jim Stavridis on the Art of Wrangling NATO

Publication Date: November 19, 2020

This leadership case package, a written case with a podcast supplement, describes the biggest challenges to confront four-star Admiral James G. Stavridis during two of his tours of duty-one as commander of U.S. Southern Command, or...

Leading with Empathy: Tarana Burke and the Making of the Me Too Movement

Publication Date: November 16, 2020

In 2017, Tarana Burke, founder of the movement against sexual violence known as Me Too was unexpectedly catapulted to international fame. The phrase she had coined to promote a sisterhood of survivors, 'Me Too,' had become a viral social media...

"You Have One Hundred Days": Accelerating Government Performance in the UAE Practitioner Guide

Publication Date: November 16, 2020

This Practitioner Guide accompanies HKS Case 2192.0. In the fall of 2016, the Government of the UAE launched the Government Accelerators, an innovative tool to accelerate change and enhance performance across government agencies. The government...

"You Have One Hundred Days": Accelerating Government Performance in the UAE

Publication Date: November 16, 2020

In the fall of 2016, the Government of the UAE launched the Government Accelerators, an innovative tool to accelerate change and enhance performance across government agencies. The government was willing to make progress in several areas such...

Wir Schaffen Das: Angela Merkel and Germany’s Response to the Refugee Crisis in Europe

Publication Date: November 16, 2020

On August 24, 2015, Angela Merkel, chancellor of Germany, and Francois Hollande, president of France, met in Berlin to discuss solutions to what had become known as the European refugee crisis. The vast influx of refugees was the result of...

Making a Statement: Mayor Libby Schaaf and the Sanctuary City of Oakland, CA Practitioner Guide

Publication Date: October 8, 2020

This practitioner guide accompanies HKS Case 2191.0. In February 2018, Oakland Mayor Libby Schaaf learned through unofficial sources that Immigration and Customs Enforcement (ICE) was planning to arrest a large number of undocumented...