Cases with Video Supplements

Negotiating from the Margins: The Santa Clara Pueblo Seeks Key Ancestral Lands

Publication Date: May 22, 2014

This negotiations case describes the approach, over time, of Santa Clara, a small Pueblo Indian tribe in New Mexico, to recover a piece of land tribal leaders viewed as integral to their ancestral homeland. Unlike many negotiations cases, which...

Derailed on Arrival? Jay Walder & the NY MTA's Surprise Budget Crisis

Publication Date: June 29, 2012

How to fill a sudden, massive budget deficit with least damage to the public and the long term well-being of the agency? That complex question was at the heart of the dilemma faced in 2010 by Jay Walder, incoming CEO of New York's Metropolitan...

Michelle Rhee's IMPACT on the Washington D.C. Public Schools

Publication Date: August 23, 2012

The case opens in 2007, when the Washington, D.C. public school system was failing. Parents, politicians, labor unions and activists all agreed that reform was necessary due to abysmal student test scores, attendance records and safety concerns...

Michelle Rhee and the Washington D.C. Public Schools

Publication Date: April 05, 2012

The case opens in 2007, when the Washington, D.C. public school system was failing. Parents, politicians, labor unions, and activists all agreed that reform was necessary due to abysmal student test scores, attendance records, and safety...

Inciting a Computer Revolution in Health Care: Implementing the Health Information Technology Act

Publication Date: April 04, 2011

This case poses the question: given the ambitious goals of the 2009 Health Information Technology for Economic and Clinical Health (HITECH) Act and the hurdles to its successful implementation, how should incoming National Coordinator for Health...

Aruna Roy and the Birth of a People's Movement in India

Publication Date: July 28, 2010

In 2005, the Parliament of India enacted the Right to Information Act, a law giving citizens of India access to central, state, and local government records. Under the law's provisions, citizens have the ability to request information regarding...

Bringing Kids Home: The Wraparound Milwaukee Model

Publication Date: June 10, 2010

The Wraparound Milwaukee program was created in 1995 by Milwaukee County, Wisconsin and provides services and treatment to severely emotionally and behaviorally disturbed children and youth. The program utilizes the wraparound philosophy to...

Akbank: It's a Young Country (B)

Publication Date: January 27, 2010

This case looks at the provision of financial services both when a banking system is weak and inefficient and when it is liquid, solvent, and highly competitive, seen through the lens of Akbank's adaptation to the evolution of Turkey's banking...

Akbank: A Crisis Is a Terrible Thing to Waste (A)

Publication Date: January 27, 2010

This case looks at the provision of financial services both when a banking system is weak and inefficient and when it is liquid, solvent, and highly competitive, seen through the lens of Akbank's adaptation to the evolution of Turkey's banking...

Harambee Youth Employment Accelerator: A Model for Reducing Unemployment in South Africa

Publication Date: April 20, 2023

 In the fourth quarter of 2021, South Africa's unemployment rate rose to 35%, the highest since 2008. Though some of the job losses could be attributed to the Covid-19 pandemic, the country had already been experiencing high unemployment...

Buying Property in a Hot Market: NYC Creates a Fund to Keep Affordable Housing Developers in Play

Publication Date: November 03, 2009

This three-part case study (along with a video supplement) presents the initial problem, the thinking, the politics, and the design negotiations that produced New York City's NYC Acquisition Fund in August 2006. The case concludes with a...

The Challenge of Adapting to Climate Change: King County Brings Local Action to a Global Threat

Publication Date: June 16, 2009

This case combines text and video to explore the local and national leadership role of King County Executive Ron Sims, in Washington State, as he made climate change mitigation and—even more pathbreaking—“adaptation” a...