Management

Paying the Bills at the Junta of Andalusia

Publication Date: January 01, 1988

This case explores the ways in which a seemingly mundane, undramatic function--the way in which a government pays its bills--can be linked to basic public perceptions of governmental legitimacy and efficiency. The question of how to organize...

Starting from Scratch: Alice Rivlin and the Congressional Budget Office (A)

Publication Date: January 01, 1988

When Alice Rivlin became the first director of the Congressional Budget Office in February 1975, she found herself in charge of a new agency with no staff, no permanent offices, a very sketchy mandate from Congress as to its duties and...

Finding Black Parents: One Church, One Child

Publication Date: January 01, 1988

In 1980, the Illinois Department of Children and Family Services faced a crisis. Over 700 black children in Cook County, including 69 infants, waited for adoption while the agency was unable to find black parents. Director Gregory L. Color, with...

Neighborhood Policing: The London Metropolitan Police Force

Publication Date: January 01, 1987

After 1981's fierce antipolice riots in Brixton, a heavily black and immigrant London borough, the London Metropolitan Police Force ("Scotland Yard") undertook a comprehensive re-examination of its policing practices. A new commissioner chose...

Neighborhood Policing in Los Angeles

Publication Date: January 01, 1987

For more than fifteen years the Los Angeles Police Department has made community relations and community mobilization important -- sometimes key -- elements in the way it goes about its work. This case focuses on the evolution of the LAPD away...

Ellen Schall and the Department of Juvenile Justice

Publication Date: January 01, 1987

This "Innovations in State and Local Government" case begins in January 1983, when Ellen Schall is appointed commissioner of New York City's Department of Juvenile Justice, an agency in upheaval. DJJ was established to detain seven- to...

Civil War Shoulder Arms (B Sequel)

Publication Date: January 01, 1987

At the outbreak of the Civil War, the Union army faced the task of supplying the growing numbers of Union conscripts with shoulder arms. Existing government stockpiles were inadequate, and the chief of ordnance was forced to consider the...

Civil War Shoulder Arms (B)

Publication Date: January 01, 1987

At the outbreak of the Civil War, the Union army faced the task of supplying the growing numbers of Union conscripts with shoulder arms. Existing government stockpiles were inadequate, and the chief of ordnance was forced to consider the...

Civil War Shoulder Arms (A)

Publication Date: January 01, 1987

At the outbreak of the Civil War, the Union army faced the task of supplying the growing numbers of Union conscripts with shoulder arms. Existing government stockpiles were inadequate, and the chief of ordnance was forced to consider the...

Middlesex County Jury System (Sequel)

Publication Date: January 01, 1986

Until the late 1970s, counties in much of the US summoned citizens to jury service for one-month terms. This meant that, for the most part, jurors had to attend court every working day for a given month. This system automatically exempted major...

Middlesex County Jury System

Publication Date: January 01, 1986

Until the late 1970s, counties in much of the US summoned citizens to jury service for one-month terms. This meant that, for the most part, jurors had to attend court every working day for a given month. This system automatically exempted major...

Internal & External Corruption in the Philippines' Tax System (B)

Publication Date: January 01, 1986

In an effort to weed out corruption in the government, President Ferdinand Marcos of the Philippines fired 2,000 government officials suspected of corruption, among them the commissioner of revenue, in the fall of 1975. That September, Marcos...