Management

Whether overseeing people or projects—and often both—an effective manager must be prepared to handle complexity. Set in numerous agencies and organizations across many different sectors, the teaching cases in this section allow students to refine the essential skills of management, from organizing and problem-solving to budgeting and planning.

  • Classic Case - Job Enrichment (A)

    Job Enrichment (A)

    Free

    Publication Date: January 01, 1980

    In Part A, management of a federal claims processing division decides to restructure the operation in order to promote employee morale and efficiency. Organizational restructuring is based on the concept of "semi-autonomous task teams,"...

  • Teaching Case - Eastern Tennessee University (C)

    Eastern Tennessee University (C)

    $3.95

    Publication Date: January 01, 1980

    In this disguised case, the union representing maintenance, food service, and custodial workers at Eastern Tennessee University votes to go on strike after the administration, led by President Alan Carswell, refuses to make any further...

  • Teaching Case - Eastern Tennessee University (B)

    Eastern Tennessee University (B)

    $3.95

    Publication Date: January 01, 1980

    In this disguised case, the union representing maintenance, food service, and custodial workers at Eastern Tennessee University votes to go on strike after the administration, led by President Alan Carswell, refuses to make any further...

  • Teaching Case - Eastern Tennessee University (A)

    Eastern Tennessee University (A)

    $3.95

    Publication Date: January 01, 1980

    In this disguised case, the union representing maintenance, food service, and custodial workers at Eastern Tennessee University votes to go on strike after the administration, led by President Alan Carswell, refuses to make any further...

  • Classic Case - MBTA: Agenda Setting (B)

    MBTA: Agenda Setting (B)

    Free

    Publication Date: January 01, 1979

    This series of cases on the Massachusetts Bay Transit Authority, the mass transit agency serving the Boston metropolitan area, examines the management of an urban service delivery agency. Each case, as well as the series as a whole, is designed...

  • Classic Case - MBTA: Agenda Setting (A)

    MBTA: Agenda Setting (A)

    Free

    Publication Date: January 01, 1979

    This series of cases on the Massachusetts Bay Transit Authority, the mass transit agency serving the Boston metropolitan area, examines the management of an urban service delivery agency. Each case, as well as the series as a whole, is designed...

  • Classic Case - MBTA: Labor Relations (A)

    MBTA: Labor Relations (A)

    Free

    Publication Date: January 01, 1979

    This series of cases on the Massachusetts Bay Transit Authority, the mass transit agency serving the Boston metropolitan area, examines the management of an urban service delivery agency. Each case, as well as the series as a whole, is designed...

  • Classic Case - Note on the MBTA

    Note on the MBTA

    Free

    Publication Date: January 01, 1979

    This series of cases on the Massachusetts Bay Transit Authority, the mass transit agency serving the Boston metropolitan area, examines the management of an urban service delivery agency. Each case, as well as the series as a whole, is designed...

  • Classic Case - MBTA: Labor Relations (B)

    MBTA: Labor Relations (B)

    Free

    Publication Date: January 01, 1979

    This series of cases on the Massachusetts Bay Transit Authority, the mass transit agency serving the Boston metropolitan area, examines the management of an urban service delivery agency. Each case, as well as the series as a whole, is designed...

  • Classic Case - MBTA: Rail Equipment Budgeting (B)

    MBTA: Rail Equipment Budgeting (B)

    Free

    Publication Date: January 01, 1979

    This series of cases on the Massachusetts Bay Transit Authority, the mass transit agency serving the Boston metropolitan area, examines the management of an urban service delivery agency. Each case, as well as the series as a whole, is designed...

  • Classic Case - MBTA: Rail Equipment Budgeting (A)

    MBTA: Rail Equipment Budgeting (A)

    Free

    Publication Date: January 01, 1979

    This series of cases on the Massachusetts Bay Transit Authority, the mass transit agency serving the Boston metropolitan area, examines the management of an urban service delivery agency. Each case, as well as the series as a whole, is designed...

  • Teaching Case - New Haven: Mayor Logue and Police Chief Dilieto

    New Haven: Mayor Logue and Police Chief Dilieto

    $3.95

    Publication Date: January 02, 1978

    This case chronicles the interdepartmental conflict and power struggle between New Haven mayor Frank Logue and Police Chief Biagio Dilieto and their subsequent battle as candidates in the Democratic primary for the mayor's office. Dilieto, a...