Management

Whether overseeing people or projects—and often both—an effective manager must be prepared to handle complexity. Set in numerous agencies and organizations across many different sectors, the teaching cases in this section allow students to refine the essential skills of management, from organizing and problem-solving to budgeting and planning.

  • Teaching Case - Bill White and the Veterans Administration

    Bill White and the Veterans Administration

    $3.95

    Publication Date: January 01, 1981

    In this disguised case, Jack Goldman, director of the Illiana Veterans Administration Hospital, and his assistant for administrative services, Bill White, are requested by the new VA...

  • Teaching Case - Office Confrontation

    Office Confrontation

    $3.95

    Publication Date: January 01, 1981

    In this disguised case, Colonel Orin Starr, the manager of the Centurion missile system in Materiel Command, learns that Seymour Swope, a civilian acting branch chief, and Colonel John...

  • Classic Case - Job Enrichment (B)

    Job Enrichment (B)

    $3.95

    Publication Date: January 01, 1980

    In Part A, management of a federal claims processing division decides to restructure the operation in order to promote employee morale and efficiency. Organizational restructuring is based...

  • Classic Case - Job Enrichment (A)

    Job Enrichment (A)

    Free

    Publication Date: January 01, 1980

    In Part A, management of a federal claims processing division decides to restructure the operation in order to promote employee morale and efficiency. Organizational restructuring is based...

  • Teaching Case - Eastern Tennessee University (C)

    Eastern Tennessee University (C)

    $3.95

    Publication Date: January 01, 1980

    In this disguised case, the union representing maintenance, food service, and custodial workers at Eastern Tennessee University votes to go on strike after the administration, led by...

  • Teaching Case - Eastern Tennessee University (B)

    Eastern Tennessee University (B)

    $3.95

    Publication Date: January 01, 1980

    In this disguised case, the union representing maintenance, food service, and custodial workers at Eastern Tennessee University votes to go on strike after the administration, led by...

  • Teaching Case - Eastern Tennessee University (A)

    Eastern Tennessee University (A)

    $3.95

    Publication Date: January 01, 1980

    In this disguised case, the union representing maintenance, food service, and custodial workers at Eastern Tennessee University votes to go on strike after the administration, led by...

  • Classic Case - MBTA: Agenda Setting (B)

    MBTA: Agenda Setting (B)

    Free

    Publication Date: January 01, 1979

    This series of cases on the Massachusetts Bay Transit Authority, the mass transit agency serving the Boston metropolitan area, examines the management of an urban service delivery agency...

  • Classic Case - MBTA: Agenda Setting (A)

    MBTA: Agenda Setting (A)

    Free

    Publication Date: January 01, 1979

    This series of cases on the Massachusetts Bay Transit Authority, the mass transit agency serving the Boston metropolitan area, examines the management of an urban service delivery agency...