Management

Whether overseeing people or projects—and often both—an effective manager must be prepared to handle complexity. Set in numerous agencies and organizations across many different sectors, the teaching cases in this section allow students to refine the essential skills of management, from organizing and problem-solving to budgeting and planning.

  • Teaching Case - Bill White and the Veterans Administration

    Bill White and the Veterans Administration

    $3.95

    Publication Date: January 01, 1981

    In this disguised case, Jack Goldman, director of the Illiana Veterans Administration Hospital, and his assistant for administrative services, Bill White, are requested by the new VA administration in Washington, DC to offer a position in the...

  • Teaching Case - Office Confrontation

    Office Confrontation

    $3.95

    Publication Date: January 01, 1981

    In this disguised case, Colonel Orin Starr, the manager of the Centurion missile system in Materiel Command, learns that Seymour Swope, a civilian acting branch chief, and Colonel John Harrison, Starr's deputy, recently tangled in a heated...

  • Classic Case - Labor/Mgt Relations & Civil Service Reform Act

    Labor/Mgt Relations & Civil Service Reform Act

    Free

    Publication Date: January 01, 1980

    The Civil Service Reform Act, which was signed into law by President Carter in 1978, constituted the first comprehensive revision of the civil service system since its inception in 1883. The case examines the reorganization of a military base,...

  • Classic Case - Job Enrichment (B)

    Job Enrichment (B)

    $3.95

    Publication Date: January 01, 1980

    In Part A, management of a federal claims processing division decides to restructure the operation in order to promote employee morale and efficiency. Organizational restructuring is based on the concept of "semi-autonomous task teams,"...

  • Classic Case - Job Enrichment (A)

    Job Enrichment (A)

    Free

    Publication Date: January 01, 1980

    In Part A, management of a federal claims processing division decides to restructure the operation in order to promote employee morale and efficiency. Organizational restructuring is based on the concept of "semi-autonomous task teams,"...

  • Teaching Case - Eastern Tennessee University (C)

    Eastern Tennessee University (C)

    $3.95

    Publication Date: January 01, 1980

    In this disguised case, the union representing maintenance, food service, and custodial workers at Eastern Tennessee University votes to go on strike after the administration, led by President Alan Carswell, refuses to make any further...

  • Teaching Case - Eastern Tennessee University (B)

    Eastern Tennessee University (B)

    $3.95

    Publication Date: January 01, 1980

    In this disguised case, the union representing maintenance, food service, and custodial workers at Eastern Tennessee University votes to go on strike after the administration, led by President Alan Carswell, refuses to make any further...

  • Teaching Case - Eastern Tennessee University (A)

    Eastern Tennessee University (A)

    $3.95

    Publication Date: January 01, 1980

    In this disguised case, the union representing maintenance, food service, and custodial workers at Eastern Tennessee University votes to go on strike after the administration, led by President Alan Carswell, refuses to make any further...

  • Classic Case - MBTA: Agenda Setting (B)

    MBTA: Agenda Setting (B)

    Free

    Publication Date: January 01, 1979

    This series of cases on the Massachusetts Bay Transit Authority, the mass transit agency serving the Boston metropolitan area, examines the management of an urban service delivery agency. Each case, as well as the series as a whole, is designed...

  • Classic Case - MBTA: Agenda Setting (A)

    MBTA: Agenda Setting (A)

    Free

    Publication Date: January 01, 1979

    This series of cases on the Massachusetts Bay Transit Authority, the mass transit agency serving the Boston metropolitan area, examines the management of an urban service delivery agency. Each case, as well as the series as a whole, is designed...

  • Classic Case - MBTA: Labor Relations (A)

    MBTA: Labor Relations (A)

    Free

    Publication Date: January 01, 1979

    This series of cases on the Massachusetts Bay Transit Authority, the mass transit agency serving the Boston metropolitan area, examines the management of an urban service delivery agency. Each case, as well as the series as a whole, is designed...