Transportation

E-ZPass: The Effort to Design and Implement a Regional Electronic Toll Collection System (B)

Publication Date: October 31, 2005

This case tells the story of the development of a regional agreement to permit the E-ZPass electronic toll collection system to be used in a series of contiguous states in the Northeast US. It describes how officials in various states, but...

E-ZPass: The Effort to Design and Implement a Regional Electronic Toll Collection System (A)

Publication Date: October 31, 2005

This case tells the story of the development of a regional agreement to permit the E-ZPass electronic toll collection system to be used in a series of contiguous states in the Northeast US. It describes how officials in various states, but...

AirTran Airways' West Coast Service

Publication Date: March 01, 2005

On March 4, 2003, AirTran Airways announced new non-stop service from Atlanta to Los Angeles. The routes were a major commitment for AirTran, and came at a time when the airline industry was in turmoil. The major airlines had lost a record $12...

Congestion Charging in London: The Economics of Congestion Tolls (B)

Publication Date: February 01, 2005

In July 2004, Ken Livingstone, the Mayor of Greater London, had to decide whether or not to expand the system of congestion charging he had implemented 17 months earlier. Skeptics had predicted fierce popular opposition or chaos from the...

Congestion Charging in London: The Western Extension (A)

Publication Date: February 01, 2005

In July 2004, Ken Livingstone, the Mayor of Greater London, had to decide whether or not to expand the system of congestion charging he had implemented 17 months earlier. Skeptics had predicted fierce popular opposition or chaos from the...

"Almost a Worst-Case Scenario": The Baltimore Tunnel Fire of 2001 (C)

Publication Date: September 01, 2004

In the late afternoon of a hot day in July, 2001, an accident beneath the streets of Baltimore threatened to turn into a disaster. A freight train carrying hazardous chemicals derailed and caught fire inside a tunnel that ran beneath one of the...

"Almost a Worst-Case Scenario": The Baltimore Tunnel Fire of 2001 (B)

Publication Date: September 01, 2004

In the late afternoon of a hot day in July, 2001, an accident beneath the streets of Baltimore threatened to turn into a disaster. A freight train carrying hazardous chemicals derailed and caught fire inside a tunnel that ran beneath one of the...

"Almost a Worst-Case Scenario": The Baltimore Tunnel Fire of 2001 (A)

Publication Date: September 01, 2004

In the late afternoon of a hot day in July, 2001, an accident beneath the streets of Baltimore threatened to turn into a disaster. A freight train carrying hazardous chemicals derailed and caught fire inside a tunnel that ran beneath one of the...

Uniting Welfare and Child Welfare: The El Paso County Department of Human Services (B)

Publication Date: July 1, 2003

When he takes the reins of the El Paso County, Colorado, Department of Human Services (DHS) in 1997, David Berns has ambitious goals for the department's struggling child welfare services division. He must deal both with a rising caseload of...

Uniting Welfare and Child Welfare: The El Paso County Department of Human Services (A)

Publication Date: July 1, 2003

When he takes the reins of the El Paso County, Colorado, Department of Human Services (DHS) in 1997, David Berns has ambitious goals for the department's struggling child welfare services division. He must deal both with a rising caseload of...

Career Caravan

Publication Date: May 01, 2003

In the summer of 2000, Bob Embry, the President of the Abell Foundation, asked two consultants to evaluate the performance Career Caravan, a job-to-work transportation program that his foundation was helping to fund. Career Caravan took...

DART's Suburban Service

Publication Date: March 01, 2003

In the spring of 2000, planners at Dallas Area Rapid Transit (DART), the regional public transit agency serving the Dallas metropolitan area, had to decide whether to cancel or modify a poorly performing bus route serving the suburban cities of...