Cases

Fallen Idol? Aung San Suu Kyi & the Rohingya Humanitarian Crisis

Publication Date: May 6, 2019

Soon after Myanmar’s longtime democracy crusader and opposition leader, Aung San Suu Kyi, was released from a long house arrest and elected to the country’s parliament in 2012, intercommunal violence began to escalate in the western...

Danone North America: The World’s Largest B Corporation

Publication Date: April 26, 2019

This case study examines the B Corp certification process of Paris-based food products company Danone’s North American business. With $6 billion in sales, in 2018 Danone NA became the largest Certified B Corp in the world by a factor of...

Paying to Improve Girls’ Education: India’s First Development Impact Bond

Publication Date: April 8, 2019

In 2013, Educate Girls (an Indian nonprofit working to increase the number of girls enrolled and learning in school), partnered with Instiglio, a startup specializing in financial instruments for social programs in developing countries to create...

The Massport Model: Integrating Diversity and Inclusion into Public-Private Partnerships

Publication Date: March 3, 2019

On May 22, 2018, executives from the Massachusetts Port Authority (Massport), along with Massachusetts Governor Charlie Baker and Boston Mayor Marty Walsh, gathered in the Seaport District of South Boston for a groundbreaking ceremony to...

A State of Flux (Epilogue): Reorganizing Public Health in Arkansas, 2005 - 2007

Publication Date: December 20, 2018

Beginning in the late 1990s and lasting through much of the next decade, the Arkansas Department of Health underwent multiple changes to its organizational structure. Part A of "A State of Flux" recounts how, after a brief period in which the...

A State of Flux (B): Reorganizing Public Health in Arkansas, 2005 - 2007

Publication Date: December 20, 2018

Beginning in the late 1990s and lasting through much of the next decade, the Arkansas Department of Health underwent multiple changes to its organizational structure. Part A of "A State of Flux" recounts how, after a brief period in which the...

A Cascade of Emergencies (B): Responding to Superstorm Sandy in New York City

Publication Date: November 29, 2018

On October 29, 2012, Superstorm Sandy made landfall near Atlantic City, New Jersey. Sandy’s massive size, coupled with an unusual combination of meteorological conditions, fueled an especially powerful and destructive storm surge, which...

Aung San Suu Kyi, Seizing the Moment: Soaring Hopes & Tough Constraints in Myanmar's Unfolding Democracy (Abridged)

Publication Date: October 24, 2018

This 9-page version of Seizing the Moment primarily differs from the original in omitting a 4-page section that describes the early, confusing stages of Myanmar’s democratization process. Like the original, this leadership case is set in...

A State of Flux (A): Reorganizing Public Health in Arkansas, 2005 - 2007

Publication Date: September 19, 2018

Beginning in the late 1990s and lasting through much of the next decade, the Arkansas Department of Health underwent multiple changes to its organizational structure. Part A of "A State of Flux" recounts how, after a brief period in which the...

The Boston Public Schools' Student Assignment Process

Publication Date: August 27, 2018

The assignment of students to schools is often a controversial process that requires a delicate balance between operational needs (school capacity and costs) and student and community needs (quality of school and community cohesion). In 2016,...

Christine Lagarde (C): Managing the IMF

Publication Date: August 20, 2018

This case covers the career of Christine Lagarde from 2011 to 2018 as she takes the helm of troubled multilateral organization during a time of deepening economic turmoil. As the first female leader of the International Monetary Fund (IMF), and...

Christine Lagarde (B): Being a Public Servant

Publication Date: August 20, 2018

This case covers the career of Christine Lagarde from 2005 to 2011 after she joins the French Government. After serving several grueling years as Finance Minister during the financial crises that started in 2007/2008, she is being considered as...