Management

Maryam Hassan

Publication Date: March 8, 2021

Maryam and Sameer, brother and sister, were searching for an apartment in Hitech City, Hyderabad. Recent college graduates who were now starting jobs with high-profile technology firms, they wanted to lease an apartment together. The case...

Shahana Patel

Publication Date: March 8, 2021

Shahana had just received a job offer from a trendy global startup in India, but she was getting married in five months and wanted to negotiate for a short leave for the wedding and a transfer to the company’s Hong Kong office to be with...

Priya Iman

Publication Date: March 8, 2021

Priya, a graduate student of public policy, was offered internships from two units within the International Development Fund. One offered a good salary, took advantage of her past work experience but was longer than she wanted; the other,...

Angel Torres Sequel

Publication Date: March 8, 2021

The Angel case was developed from accounts by students and managers about challenges and opportunities in early career employment opportunities for students in technology and engineering jobs, particularly those from less privileged and...

Angel Torres

Publication Date: March 8, 2021

The Angel case was developed from accounts by students and managers about challenges and opportunities in early career employment opportunities for students in technology and engineering jobs, particularly those from less privileged and...

Self-Advocating in Early Career

Publication Date: March 8, 2021

Many people early in their careers find self-advocacy awkward or may even perceive it as impossible. They don’t know what is reasonable for them to request or propose, they are unsure how to go about it, who their...

The Town Librarian and the Latchkey Children: Understanding Opportunities for Value Creation in the Public Sector Practitioner Guide

Publication Date: February 9, 2021

This practitioner guide accompanies HKS Case No. 2204.0. A town librarian was faced with deciding what to do with a daily influx of noisy young people needing a safe indoor place to stay after school while their parents were working...

Creating Public Value: Concept Note

Publication Date: February 9, 2021

For those looking to understand public value creation in greater depth, this “concept note” offers a 9-page overview of the processes, conceptual frameworks, and vocabulary that have helped hundreds of practitioners surmount common...

The Town Librarian and the Latchkey Children: Understanding Opportunities for Value Creation in the Public Sector

Publication Date: February 9, 2021

A town librarian was faced with deciding what to do with a daily influx of noisy young people needing a safe indoor place to stay after school while their parents were working. Should she have sent them home with a note to their parents...

Wir Schaffen Das: Angela Merkel and Germany’s Response to the Refugee Crisis in Europe

Publication Date: November 16, 2020

On August 24, 2015, Angela Merkel, chancellor of Germany, and Francois Hollande, president of France, met in Berlin to discuss solutions to what had become known as the European refugee crisis. The vast influx of refugees was the result of...

Different Approaches to Building a Unified Government Website in Argentina, Peru, and Mexico

Publication Date: August 21, 2020

Government digitization has proven to benefit both citizens and public agencies. On the one hand, citizens are able to find a consistent interface and reliable information on a single site and are able to access streamlined digital government...

Designing and Optimizing a Supply Chain: Keeping Drivers Safe in the Winter

Publication Date: June 30, 2020

Supply chain management impacts the delivery of both products and services for public and private sectors.  Road salt for winterization illustrates the challenges associated with supply chain management from snowfall variability to product...